Online health insurance marketplaces—a cornerstone of President Obama’s Affordable Care Act—made their long-awaited debut last month. The opening, as you probably heard, was marred by technical glitches and overloaded servers.
The federal government’s own exchange, healthcare.gov, which handles ACA insurance purchasing for 34 states, drew more than 8 million visitors in its first week of operation, according to the White House. The 16 state-run sites also saw a high volume of visitors. A few of them were temporarily shut down on opening day, and most experienced intermittent errors.