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City managers juggle hundreds of meetings and decisions every month — but poor documentation can derail progress and erode trust. AI-powered tools now offer a practical way to preserve institutional memory, improve follow-through and strengthen accountability.
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Public agencies can strengthen trust and performance by breaking down silos, embracing data transparency and connecting strategy to service delivery. These five management practices help leaders turn accountability into community confidence.
Forward-thinking leaders are reimagining democracy from the ground up — protecting voting rights, strengthening election systems, and expanding access to civic participation in communities nationwide.
Governing alongside The NewDEAL spotlights 20 competitively selected policy proposals across four high-impact categories, aiming to demonstrate effective government problem-solving and results delivery. Leaders present diverse strategies spanning education, equity, economic opportunities and democracy protection.
From college admissions to career readiness, these initiatives remove barriers and expand opportunity—helping more Americans access education, build skills, and achieve economic mobility.
From neighborhood-based EMS teams to trauma-informed policing and stronger protections for survivors, these initiatives are reshaping how communities build trust, safety, and justice.
From backyard cottages to state-level investment funds, leaders are rethinking how public policy and creative financing can expand housing access, revitalize neighborhoods, and strengthen communities.
These initiatives meet people where they are, transforming how local governments deliver prevention, treatment, and health support to those most in need.
From child care to career readiness, these initiatives invest early to build opportunity—supporting families, strengthening communities, and helping every child thrive.
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While the private sector has embraced real-time payment tools, many public disbursements — from tax refunds to critical disaster relief payouts — still rely on traditional methods that can be slow, costly and vulnerable to misuse.
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Prince William County courts removed service barriers with self-service kiosks, giving residents faster, fairer access; cutting lines; improving data; and freeing staff for higher-value work.
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State and local governments face an expanding cyber threat landscape, where delayed action puts essential services — from public safety to health care — at risk. By adopting autonomous technologies with strong governance and human oversight, agencies can safeguard trust, ensure equity and deliver resilient public services for the future.
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How cities learn from previous efforts and build lasting safety programs.
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A comprehensive approach to on-site solar energy can catalyze local government transformation.
Governing alongside The NewDEAL spotlights 20 competitively selected policy proposals across four high-impact categories, aiming to demonstrate effective government problem-solving and results delivery. Leaders present diverse strategies spanning education, equity, economic opportunities and democracy protection.
Leaders spearhead groundbreaking programs in STEM, housing stability, economic growth, and justice system reintegration, marking a transformative era of social change and opportunity.
Innovative Initiatives Target Affordability, Education Access, and Emission Reduction, Highlighting Progressive Leadership.
Recent bills and strategic initiatives foster equity across education, housing, and employment, empowering underserved communities.
Finalists in this year’s Challenge include initiatives to enhance voting access and infrastructure, inclusive redistricting, boosting voter engagement, protecting election workers and promoting community healing.
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The shift to electronic working papers in the audit community fosters collaboration but inadvertently generates dark data. Audit management software offers solutions to access, analyze and maximize audit data's value.
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Local governments can drastically improve water conservation with a comprehensive approach to water management.
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EVs drive urban resilience: harnessing cross-government strategy and funding for sustainable transformation.
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Explore the pivotal role of public trust in government for professionals at all levels — local, state or federal. Learn how understanding and addressing public trust issues can enhance governance effectiveness, credibility and integrity, as highlighted in our informative infographic featuring key statistics and insights.
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Explore the crucial role of advocating for your school district in the realm of education. This article offers actionable advice and strategies for individuals to effectively engage with policymakers and drive positive changes within their local education system.
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Digital transformation and IT modernization projects in governments often face challenges due to organizational resistance to change, and effective project management requires selecting the right executive sponsor, aligning the organization and understanding effective executive sponsorship. Successful executive sponsors build relationships, embrace accountability and establish trust to ensure project success.
Water intelligence supports a shared approach to solving water challenges.
A complex web of factors impacts the health of these important water sources.
Climate change and other factors put growing pressure on critical watersheds.
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Modernizing child welfare case management technologies can help agencies ease their staff burdens while transforming vital public services.
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Local government budgeting decisions will have an impact on multiple entities and individuals.
