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Management and Administration

These articles are about the nuts and bolts of government administration, from IT governance, including security and privacy policies, to management best practices affecting procurement, workforce development and retention.

Drones had been limited to dangerous situations but now will be used for routine calls.
One federal agency targeted by DOGE lost substantial staff but took up AI and implemented ideas that should have been put in place years ago.
Getting ticketed by AI cameras using license plate data was never popular. Now there are concerns about financial mismanagement and a lawsuit between vendors that ran the program in Mississippi.
With Congress on the verge of passing new mandates, state Medicaid directors warn that the planned implementation date at the end of next year is too soon.
Dallas police have lost the faith of the public but turning things around will take time, says new Chief Daniel Comeaux. His emphasis will be on reforming internal affairs, stepping up use of drones and a heavy focus on recruiting.
Whether it’s recovering from hurricanes or addressing a housing crisis, data forms the foundation of success, writes Tampa's mayor.
Too often they fall victim to political expediencies. If it’s not the answer that will garner votes at election time, it’s not going to happen.
Since 2020, more than 100 hospitals in a majority of states have shut down their labor and delivery units.
High schools are looking into “learning studios” that can be quickly adapted for different kinds of instruction. Not all teachers are buying into the idea.
Over the past two years, the city has reduced the average wait time by two-thirds. Ninety percent of calls are answered within 20 seconds.
The latest technology revolution will eventually eliminate some of the public funds’ internal staff. To avoid being AI roadkill, pension systems and key employees need to take the initiative collectively.
The office, established just six months ago, had asked for a 40 percent funding increase but came away with its budget cut by 20 percent.
A community foundation chose to take a chance on downtown rebirth.
Older, sick prisoners cost far more to incarcerate. Since they pose little or no risk to public safety, states should ease the path to medical parole.
A new cost-cutting law will move the system toward managed care, likely over a period of about four years.
In recent years, conservatives have championed family-friendly workplace policies as “pro-life” measures.
Washington and the states don’t run the program. Contractors do.
The governor is calling for closure of an unspecified prison as a cost-saving measure. The state’s inmate population is down 45 percent from its peak in 2006.
Private equity firms have acquired more than 1,000 disability and elder care providers in recent years. Some have been accused of patient harm.
By protecting union labor, it prevents transit agencies from making their workforces more efficient. Privatizing and automating operations would save a lot of money and allow for better service.
Police departments use these techniques to help determine where they should concentrate their resources. Artificial intelligence is raising new questions of privacy and transparency.
A new law shifts both funding and focus away from game animals, while overhauling the governance structure for the state's primary wildlife agency.
The lottery could expire this summer without legislative action. Despite its problems, it provides billions to schools and veterans.
All states are in compliance with federal REAL ID regulations as the implementation date looms this week, 20 years after Congress passed the mandate. But uptake among residents varies.
Counties have relationships with essentially every federal agency. They have to prepare for the biggest policy changes seen in decades.
Despite a shift in the definition of the term “smart city” in recent years, the effort to make cities smarter continues, and it has evolved to include new technologies — and even tech-agnostic approaches.
In contrast to what’s going on in Washington, state and local leaders are leveraging the technology to make government genuinely work better.
City commissioners voted to welcome state auditors to look for fraud and wasteful spending on their books.
Starbase, the Texas home of SpaceX, will likely vote to become a city next month. Then the work of creating a government from scratch will begin.
Over the years, Los Angeles voters have approved billions in homeless funding — and created layer upon layer of independent institutions.