Rare Federal Funding Offers Needed Tech Boost to State and Local Governments
To help contain the virus and keep people safe, the pandemic drove an urgent need for consistent and trustworthy information from government leaders.
The Next Normal in Higher Education: CIO Plans for Return to Campus
As students and parents look to the fall, awaiting decisions about whether their school or university campus will open or close, many institutions are reimagining the possibilities and overall improvement of their education system.
Future-Proof the Citizen Experience
Unemployment claims and pandemic-related concerns pushed federal, state and local government agencies to a breaking point. So how can citizen experience leaders address top contact center priorities facing government agencies? Read more…
Digital Transformation: Modernizing the Public Sector Workforce Through Technology to Continue Delivering Better Citizen Outcomes in a Post-COVID World
In recent years, the rate of technological advancement and its ubiquity has grown even further, and citizens are increasingly expecting more convenient, digital experiences from healthcare, work, and even public services.
THE FUTURE OF What’s Happening Now
Why eDiscovery Software Is the Perfect Solution for FOIA Requests
Have you ever wondered why you have to use a series of FOIA tools to track, manage, process and produce your FOIA requests?
THE FUTURE OF What’s Happening Now
How to Overcome Obstacles and Achieve Successful Government Transformation
The need to improve government programs and processes has taken on new urgency, but accomplishing successful transformation requires the right approach.
4 Ways VMware is enabling Business Continuity for Government & Education Customers
We’ve all spoken about and planned for a pandemic for years, but now it is real. How does government and education provide “Continuity of Operations” (CooP) in this pandemic?
Teleworking Future Brings Challenges – and Benefits – for Government
Public sector leaders share thoughts on workforce planning in the digital era.
Achieving the Mission: State and Local Public Safety
Public safety agencies face urgent challenges. Learn how to make better decisions and increase situational awareness.
The State of Utah Uses Adobe Sign to Accelerate Telework During Crisis
With dual disasters, multiple areas of Utah residents’ lives were impacted, but fortunately, the State of Utah had digital solutions in place, enabling them to continue vital services. Almost immediately, residents were able to access these much-needed government services.
Confronting Edge Security Needs of the New Work-from-Home Normal
Government leaders discuss managing risks and vulnerabilities of remote work.