Most cities contract out for jobs driving people with disabilities. The people in these positions often earn low wages, work long hours and sometimes even qualify for food stamps and Medicaid.
Government agencies can learn a lot from tracking and analyzing grievance claims.
The challenges that the nation's capital faces to provide accessible and affordable transportation for people with disabilities reflect a nationwide struggle to live up to the ADA's promise.
Minorities are underrepresented in nearly every large law enforcement agency in America. Some police agencies are now looking to change that.
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