Management Insights
- When Local Governments' Pensions Are Beyond Their Control
- Many cities and counties are tied to state pension systems. That can be a liability, but it also can be an asset.
- 2 Comments
- How to Think About Technology in the Work of Government
- The key to performance is information that makes work accountable, provides guidance, coordinates over distance and seeks out innovation.
- Creating the Courts Americans Want
- The public is dissatisfied with our courts. What the judicial system needs is a culture of performance-based innovation.
- 5 Comments
- Public Management and the Challenge of the Last Mile
- Sometimes even the best program design and execution fail to get a government service to a recipient who needs it. There are ways to overcome those final hurdles.
- 1 Comments
- Can Performance Help in Reducing Deficits?
- Making spending decisions based on evidence and analysis can be hardest to do in times of austerity, but that's precisely when these tools are most useful.
- 1 Comments
- Local Government in an Era of Creative Destruction
- The challenges that lie ahead can be expected to produce plenty of innovation, but they will test the leadership capacity of elected and appointed officials.
- Leadership and the Power of Killer Bees
- Attacking a problem with a single masterstroke is appealing. But sometimes the best approach is swarming it from all directions.
- Managing Through Endless Fiscal Uncertainty
- States and localities are emerging from the Great Recession to face a "new normal" of scarcity. How will managers deal with it?
- This Government Brought to You by ...
- Many governments have been slow to find ways to generate revenue from their assets by selling naming rights, advertising or sponsorships. There's plenty of untapped revenue out there.
- The Perils of Tunnel-Vision Leadership
- The leadership fight at the University of Virginia is a powerful example of why so many change efforts fail.
- 2 Comments
- Building an Election System that Works
- A new tool gives administrators and policymakers crucial benchmarking data they need to make the voting process fair, accurate and convenient.
- Technology Fiascoes and the Failure of Analysis
- There are too many IT project failures in government. Getting the upfront analysis right could prevent a lot of them.
- 3 Comments
- Getting Mobile Right: Six Steps to Success in Government
- Mobile technology can be a powerful tool for both productivity and citizen engagement, but there are implementation pitfalls to avoid.
- Finding the Sweet Spot of Value and Cost
- A concept called value-cost leveraging can cut the costs of delivering public services while providing better satisfaction.
- Most Viewed
- Comments
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- Creating the Courts Americans Want
"There is a lot to applaude about the performance of many courts in our country but having..." - When Local Governments' Pensions Are Beyond Their Control
"Susan, it doesn't matter whether or not public pension COLA benefits are a "burden"..." - The Power of Intrinsic Rewards
"can you please forward to me the complete document on the intrinsic reward scheme comprising..."
- Creating the Courts Americans Want
Events & Webinars
- High-Performance Government - Building "Better, Faster, Cheaper"
- June 20, 2013
- Nationally, six straight years of revenue declines have put enormous pressure on state and local governments, nevertheless, some are thriving. Standard & Poor's, the credit-rating agency, reports that it issued more bond upgrades than downgrades in 2012.
- Health Care Reform is Here: Are You Ready for the Rush?
- June 27, 2013
- The Medicaid expansion and the Affordable Care Act are in full swing. With the influx of people who will be applying for benefits and the ACA requirement for online enrollment, it is more important than ever to verify the identities of those accessing benefits up front.
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