John O'Leary is a former GOVERNING contributor. He is co-author of "If We Can Put a Man on the Moon: Getting Big Things Done in Government."E-mail: email@example.com
Two articles below include two totally different takes on how New York is dealing with the problem of homelessness.
Steve Goldsmith writes here about "the public value proposition," and the importance of correctly defining your mission. Zach Tumin's column looks at New York's launch of an ambitious data integration effort, designed to allow numerous agencies to coordinate social service delivery.