Most people are able to apply online but only about a third of those who call reach a live person. The number of call center employees has dropped by nearly 40 percent over the past two years.
Gov. Charlie Baker’s future of work study suggests that as many as 25 percent of workers could potentially be displaced over the next decade as remote work, e-commerce and automation increase.
Amazon warehouse workers in Pennsylvania are twice as likely to have serious injuries than at other warehouses in the region. Last year, the state’s Amazon warehouses reported 7.2 serious incidents per every 200,000 hours worked.
Registered apprenticeship can bridge the gap between job seekers looking for a living wage and employers who need skilled workers. The system, established during the Great Depression, is experiencing a renaissance.
The city of Refuge has received funding from the U.S. Department of Labor to train 280 high school graduates in web development and cybersecurity for free over the next four years. The program will target marginalized communities.
As businesses begin to reopen, many are wondering if employers should require their staff to get vaccinated against the coronavirus to prevent future spread. But it’s difficult for businesses to navigate the legalities of requiring vaccines.
In the public sector, customer service can easily devolve to “our way or the highway.” The head of the Arlington, Texas, planning department is transforming its service culture into a place where your “dream comes true.”
As the country still struggles with a mass worker shortage, some Ohio companies are trying to encourage workers to apply for positions with incentives that include pay increases, signing bonuses and flexible schedules.
Many California tech workers are moving out of the state’s Bay Area and into neighboring Boise, which is driving up housing costs, increasing development and causing resentment among local Idaho residents.
Cities and towns across the nation are reducing their hours or closing pools altogether because they cannot staff enough lifeguards. Reasons for the shortage vary but are related to fallout from the pandemic.
State Sen. Chuck Edwards has proposed a bill that would pay jobless residents for returning to the workforce, either $800 or $1,500 depending on how quickly they become employed.
In many cases, state and local governments have more jobs than applicants. HR departments are fighting employee burnout, rising retirement and competition from the private sector to fill them.
An investigation into the company’s Pierce County warehouse revealed that Amazon is violating state workplace safety laws by requiring employees to work at speeds that exacerbate injuries and lack proper recovery time.
The state announced it would shut down a prison in Susanville that could result in a loss of a quarter of the city’s workforce. Gov. Newsom has pledged to close two of the state’s 34 correctional facilities.
Gov. Laura Kelly has said she was considering removing the state from federal unemployment bonus payments to encourage workers to return to the workforce. Many Republican states are considering withdrawing the aid.
Wastewater offers high-tech jobs at the leading edge of sustainability and public health. But aging workers are leaving, creating a shortage of skilled workers. Public utilities need to step up their recruitment game.
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