• The Unintended Benefits of Measuring Performance
• Posted By: John M. Bernard |   June 1, 2012
• Just putting measurement tools in place can improve existing processes — not months or years down the road, but right away.
• Categories: Innovation by Design
• 4 Comments

• Making Sense of Tax Incentives
• Posted By: Charles Chieppo |   May 24, 2012
• Massachusetts is taking a hard look at the tax breaks it hands out for economic development. The result may be a move toward using objective metrics to inform decisions about granting them.
• Categories: State

• How Oregon Networks for Solutions
• Posted By: John M. Kamensky, Jonathan D. Breul |   May 21, 2012
• To address community-level priorities, the state has begun putting its agencies together with key public and private stakeholders. The approach has already produced some victories.
• Categories: Networked Government

• Efficiency Lessons from Our City Halls and Statehouses
• Posted By: Stephen Goldsmith |   May 16, 2012
• State and local governments are finding ways to cut spending while improving services. There are signs that the federal government is beginning to take notice.
• Categories: Innovation by Design

• Big Pension Reforms in a Little State
• Posted By: Charles Chieppo |   May 11, 2012
• Rhode Island and its capital city of Providence face crushing pension-funding issues. They are stepping up big-time.
• Categories: Management and HR
• 17 Comments

• The Value of Data for Oregon’s Troubled Youth
• Posted By: John M. Bernard |   May 3, 2012
• A corrections agency’s effort to use data on what works to inform its professionals’ decisions promises better outcomes for those in its care.
• Categories: Innovation by Design

• Denver’s Better Way to Battle Homelessness
• Posted By: Charles Chieppo |   May 2, 2012
• A comprehensive, multifaceted partnership balances support and compassion with an expectation of self-reliance. And it saves money.
• Categories: Networked Government

• Rewarding Public Workers Who Produce
• Posted By: Charles Chieppo |   April 24, 2012
• Despite a looming budget shortfall, Wisconsin's governor is fattening some state employees' paychecks. Here's why that's a good thing to do.
• Categories: Management and HR
• 13 Comments

• 311’s Coming Transformations
• Posted By: Stephen Goldsmith |   April 18, 2012
• Much has been accomplished with the widespread deployment of these citizen-service systems. In the future, they will do much more.
• Categories: Networked Government

• Attracting Business Without Giving Away the Store
• Posted By: Charles Chieppo |   April 17, 2012
• All of the states provide tax incentives for economic development, but most of them don’t do a good job of making sure that they’re getting value for the taxpayers' money.
• Categories: State
• 3 Comments