With 28 percent of calls tied to general questions or misdirected requests, officials say automation could reduce strain and improve response times.
A 2022 law gave staff the ability to unionize. Their new contract will provide a raise of 3 percent in July and additional workplace protections.
When Democrat Jay Inslee took office in 2013, the state’s two-year budget was $38.4 billion. Now, as he prepares to leave, he’s released a $78.8 billion spending plan.
Participation for Washingtonians 18-24 dropped 8.5 points from the 2020 election, but improved compared to 2016.
Arizona is the only state to require all jurisdictions to livestream ballot processing, but there are other places to watch.
Once considered a conservative stronghold, new boundaries extending into King and Snohomish counties are altering the political landscape.
The November election could boost Native representation in the state’s legislature.
Spokane, Wash., Public Schools banned students from using their phones in class at the start of this school year. Teachers have found the new policy to be a “nonissue” that has resulted in better engagement, even when phones are allowed.
The bipartisanship that Cecil Andrus, Dan Evans and Tom McCall practiced decades ago sets them apart from many of today’s political leaders. It helped that they had shared values — and that they liked each other.
As many as 450,000 barred owls could be killed across three Pacific Northwest states over the next 30 years to prevent the extinction of another type of owl. The program aims to kill less than 1 percent of the current barred owl population.
Tribes in the Lower 48 states need about $1.9 billion over the next 50 years for climate-related infrastructure needs. But as oceans warm, rise and acidify, Indigenous communities across the coast are especially vulnerable.
Lt. Gov. Bethany Hall-Long had been the favorite to win the Delaware governor's race but violated campaign finance law. In two other states, primaries on Tuesday probably determined who will be the new governors.
Approximately 8,500 fewer students were evaluated for a disability than during an earlier two-year period. That means thousands of students may not be getting the accommodations they need.
There are lawmakers who want to support news coverage but the market is not kind.
While generative AI has become increasingly popular, its frequency of use is nowhere close to its earlier counterpart, predictive artificial intelligence, which is used in FICO scores, loan applications and health care.
The Washington state school district mistakenly recorded revenue twice during the accrual and reconciliation process, revealing a $20 million shortfall when the error was corrected. The staff reduction will save about $13 million.
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