The Future of Work: Building a Government Talent Strategy for 2022
What State and Local Leaders Need to Know to Modernize Workforce Planning
Special
Wait times to speak to customer service representatives have risen to an average of more than 52 minutes, and as many as 1,500 people are experiencing delays due to the identity verification process.
Proposed legislation that has garnered support from a public employees union would provide greater protection to state workers who file complaints of bullying, which is mostly not illegal in the state.
Fifty million Americans are living in poverty or near it. A new grant program will help nonprofits address inequities and promote upward mobility.
A proposed law would require successful bidders for county construction work valued at $1 million or more to meet the standards of a New York State Apprenticeship program in an effort to retain trade students.
On-the-job training can serve as one way for states and localities to meet ongoing public- and private-sector labor shortages.
High-profile departures of senior-level executives reflect not only an aging workforce and a more politicized operating environment but also salaries and benefits that need to be competitive with the private sector’s.
An audit of the county’s new system found lax oversight of raises and more than $3 million in overpayments to employees, which could take decades to fully reimburse.
Several teachers have raised questions about the effectiveness of the strike. The longtime chair of the Portland Association of Teachers’ bargaining team resigned amid the fallout.
Tight labor markets can be hard on corporations. But they can help marginal workers find jobs.
The measure would grant unemployment benefits to striking workers by amending existing state law. Republicans oppose the measure, making the bill’s future in the GOP-controlled Senate uncertain.
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The debate over workspace digitalisation and how to promote collaboration is timely, as more companies are completing their digital transformation.
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Just as private-sector companies are preparing their organizations for teleworking, state and local governments need to do the same.
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A cooperative contract is an agreement between a local, state, regional, or federal government and businesses. The contract secures affordable rates and establishes delivery terms on goods that many agencies or offices need to have.
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Whether your agency is already a well-oiled DevOps machine, or whether you’re just in the beginning stages of adopting a new software development methodology, one thing is certain: The security of your product is a top-of-mind concern.
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The World Economic Forum predicts that by 2022, over half of the workforce will require significant reskilling or upskilling to do their jobs—and this data was published prior to the pandemic.
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A new operating model is emerging for state and local government leaders as a result of the COVID-19 pandemic. It’s transforming the delivery of citizen services and engagement in ways that will accelerate resiliency in government. It will also help government attract, support, and retain the next generation of workers. But what changes will it bring and how can you prepare?
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Now that 2021 is upon us and there is a faintly visible conclusion to the pandemic, the question remains — will public-sector contact centers revert to the models they had relied on prior to COVID-19?
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While the key focus on cybersecurity and network safety will remain paramount in 2021, ongoing remote work will present opportunities for training, awareness building and collaboration.
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