Oregon's Child Welfare Computer Upgrade is Plagued with Problems

A $40 million computer upgrade that went live in August has suffered all kinds of problems -- like keeping providers from getting paid, creating extra work for caseworkers and preventing state managers from getting vital data reports -- though top agency managers stress that none of them has put children in danger.
March 21, 2012

A $40 million computer upgrade that went live in August has suffered all kinds of problems -- like keeping providers from getting paid, creating extra work for caseworkers and preventing state managers from getting vital data reports -- though top agency managers stress that none of them has put children in danger.

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