New York City has created the country's first municipal program that uses volunteer tech experts, including Facebook employees, to improve its emergency response.
BY: Brian Peteritas | District of Columbia |
December 4, 2012
Customer feedback on social media has become invaluable to private businesses in recent years. Now, cities like Washington, D.C., are turning to it to grade their agencies.
Defined-benefit plans put all the risk on states and localities; defined-contribution plans put it all on employees. Now there's a new approach to risk sharing.