William D. Eggers

Recent Articles

• Getting Mobile Right: Six Steps to Success in Government
• Mar 13, 2013
• Mobile technology can be a powerful tool for both productivity and citizen engagement, but there are implementation pitfalls to avoid.

• A Mobile Boost for Human Services
• Feb 25, 2013
• Smartphones and laptops not only can boost caseworkers' efficiency but also can enable them to spend more time where they are most needed: in the field.
• 3 Comments

• Mobile Technology, Co-Creation and the Empowered Citizen
• Feb 13, 2013
• Mobile devices are powerful platforms for engaging citizens as partners in transforming the public sector. Governments need to move faster to take advantage of this opportunity.
• 2 Comments

• 'Where' Matters: Shaping Public Services for the Mobile Citizen
• Oct 3, 2012
• Advertisers aren't the only ones that can benefit from mobile devices' location-based services. The technology gives government an opportunity to deliver public services in remarkable new ways.
• 4 Comments

• Five Ways Crowdsourcing Can Transform the Public Sphere
• May 23, 2012
• It’s a powerful concept, but governments need to use the right tool for the job at hand.
• 10 Comments

• Intentionally Unreasonable Government
• Mar 14, 2012
• Transforming the way government works means no longer clinging to bygone processes. One way to break out of the mold is with a “disruptive hypothesis.”
• 2 Comments

• The Public Sector, Disrupted
• Jan 18, 2012
• Government needs the kind of innovation that allows us to really get more for less.
• 7 Comments

• Microtasking: the Next Frontier in Government Work?
• Oct 12, 2011
• It’s a way for governments to unleash the talents and energies of hundreds or thousands of people to solve problems and get big jobs done.
• 3 Comments

• What Geeks Can Teach Government
• Aug 17, 2011
• Technology development works very differently from the way government programs are launched, managed — and ended. There are lessons for government in the way the gadgets we use are created.
• 4 Comments

• Creating Cross-Boundary Teams
• Jul 6, 2011
• Instead of a single government entity trying to solve a problem, cross-boundary collaboration allows a whole group of players to tackle tough policy challenges.
• 2 Comments

• The Power of Cross-Boundary Collaboration
• Jun 15, 2011
• It helps government officials create public value by connecting, innovating and executing.
• 1 Comments

• Designing for Success
• Mar 22, 2011
• Lawmakers can steer clear of costly and politically embarrassing boondoggles while devoting scarce funds to their most promising new programs.
• 3 Comments

• A Results-First Approach to Cost Reduction
• Feb 23, 2011
• When states and cities respond to record budget shortfalls with across-the-board cuts, some vital public services unnecessarily end up on the chopping block.
• 2 Comments

• Cloud Computing in Government Explodes
• Jan 31, 2011
• State and local government should look at cloud computing as an emerging technology that has the potential to significantly streamline the way they use technology to deliver public services
• 7 Comments

• Cutting Education Costs, Not Education
• Jan 26, 2011
• A few promising approaches to finding cost savings without cutting student services.
• 2 Comments