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Management and Administration

These articles are about the nuts and bolts of government administration, from IT governance, including security and privacy policies, to management best practices affecting procurement, workforce development and retention.

Education technology has a history of failure. It will take years — and a lot of humility, experimentation and assessment — to learn whether artificial intelligence’s classroom benefits outweigh its negative effects.
The end of the college term means campus protests are done, at least for now. But Democrats are split over the war in ways that may hurt the party in the fall.
While generative AI has become increasingly popular, its frequency of use is nowhere close to its earlier counterpart, predictive artificial intelligence, which is used in FICO scores, loan applications and health care.
Future in Context
From digital inclusion to AI innovation, we take a look at Government Technology’s Top 25 Doers, Dreamers and Drivers and how five of these government technologists are making an impact on state and local policies.
The workplace fatality rate for construction workers in North Carolina in 2022 was about 20 percent higher than the rest of the nation and about 2.5 times higher than the occupational death rate for all North Carolina workers.
A 53-page report details the bureaucratic dysfunction that allowed the Ohio county to pay for a jail management system it never used due to a signing bonus fixation, lack of planning and poor management.
The state experienced a 16 percent decrease in fatal overdoses in 2023, which is more than five times the nationwide decline. This was also the state’s first year-over-year reduction in fatalities since 2018.
State agencies are trying to address technical shortcomings that led to as much as $135 billion in fraud during the pandemic. But declining and volatile federal funding for administration is impeding those efforts.
Studies have found that four-day work weeks offer a variety of benefits to employees and employers. But not everyone is in favor of a shorter work week, especially amid a tight labor market and high inflation.
Research shows that traditional defined-benefit plans still play a key role in attracting and retaining government employees. To maximize these benefits’ impact, employers need to make sure their workers understand them.
A study found that California students who received associate’s degrees were able to recoup their educational costs faster than students who received bachelor’s degrees or certificates.
Admissions offices are trying everything from entrepreneurship programs to hunting classes.
Rather than calling in police to remove students and faculty, those who lead our colleges and universities should come out of their offices and let protestors know that they are being heard. It’s about academic freedom.
The state’s licensing and permitting system for outdoor recreation will undergo a digital transformation next year that will help it better manage some 2.3 million license transactions annually.
States are beginning to use artificial intelligence to multiply the power of their audit teams. But the tax collectors risk political blowback unless they can convince the public that it’s just the artful tax dodgers they’re after.
Louisianans across the state are being forced to decide whether to buy insurance policy from small businesses that may fail during the next big storm or buy from Louisiana Citizens, a state-backed insurer that offers costlier premiums.
The London transportation agency’s unit has focused on the needs of the customer by leveraging existing assets and shifting from traditional procurement models to engage with private-sector innovators.
A look back to look forward in Cincinnati's best-known urban neighborhood.
Faced with penalties ranging from academic probation to arrest, students continue to push back against the idea they should stop protesting.
Rural America’s population grew by 108,000 last year. Ninety percent of that growth was in the South.
The state grew by more than 67,000 people in 2023, quelling concerns about the “California exodus” during the pandemic. California lost about 264,500 fewer people to other states last year than in 2021.
Last year the state spent more than $170 million to address maternal and infant death, yet rates of infant and fetal mortality, as well as preterm and low-weight births, haven’t improved much since a decade ago.
Updates to the financial form have led to major delays in students' completion and colleges offering aid. Some analysts worry large numbers of students won't get the help they're entitled to.
There’s a reason why we have trouble solving crucial community problems. It’s not an easy one to deal with.
The 988 Suicide and Crisis Lifeline provides comprehensive support for Americans who face acute mental health challenges. Congress is considering ways to tailor services more strategically.
Earlier this month, Mayor Cherelle Parker announced her administration’s plan to end the Kensington neighborhood’s open-air drug markets by arresting people for low-level offenses that the city hadn’t targeted in years.
This year’s relatively snowless winter followed the record-setting season last year, when 93 inches of snow fell onto the city. The city budgets based on average snowfall, but the average is changing, forcing officials to revisit plans.
Research shows that traditional defined-benefit retirement plans aren’t a path to improved recruitment or retention. When it comes to younger workers in particular, policymakers need to accept the new reality.
Future in Context
The rise of generative artificial intelligence is a stress test for data governance and management. And an opportunity for data stewards to shine.
A public dashboard shows only some of the numbers pertaining to the state’s family and medical leave program that launched in September, furthering distrust in a system that has already faced a variety of issues.
Last month, Washington increased funding for the preschool program by $275 million. Additional funding for salaries may help address workforce shortages that have led to a steep decline in enrollment.