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The Future of Work: Building a Government Talent Strategy for 2022

What State and Local Leaders Need to Know to Modernize Workforce Planning

Uber Works has expanded into its third American city: Dallas. At the end of 2019, 2.9 million Americans work in seasonal or temporary positions, and the temporary work app hopes to appeal to that workforce.
States have been twice as likely to block paid sick leave mandates at the local level as they've been to impose such requirements themselves. That may change.
Tennessee Valley Authority is replacing IT specialists in Chattanooga with a French-based contractor. The union that represents TVA workers says that the company is threatening its own cybersecurity by breaking contract.
Flippy is a robot that can make burgers and chicken fingers and costs less than a human worker. But robots, like Flippy, are a financial risk that don’t always work. “We took a bet. A risky bet. But it’s paying off.”
IBM reworked its hiring after realizing that “there’s over 700,000 [unfilled] tech jobs… there are only about 70,000 [candidates] with a computer science degree.” The new apprenticeship program hopes to bridge the gap.
The state wants to create a workforce that can support the growing number of financial service employers; Florida State College’s grant will help move them toward that goal. Officials hope this will keep tech talent in the state.
Kingsburg, Calif., expects to build a call center for the newly merged T-mobile, Sprint company that foresees employing more than 1,000 people. The center hopes to be fully staffed and operational by 2022.
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The debate over workspace digitalisation and how to promote collaboration is timely, as more companies are completing their digital transformation.
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Just as private-sector companies are preparing their organizations for teleworking, state and local governments need to do the same.
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A cooperative contract is an agreement between a local, state, regional, or federal government and businesses. The contract secures affordable rates and establishes delivery terms on goods that many agencies or offices need to have.
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Whether your agency is already a well-oiled DevOps machine, or whether you’re just in the beginning stages of adopting a new software development methodology, one thing is certain: The security of your product is a top-of-mind concern.
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The World Economic Forum predicts that by 2022, over half of the workforce will require significant reskilling or upskilling to do their jobs—and this data was published prior to the pandemic.
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A new operating model is emerging for state and local government leaders as a result of the COVID-19 pandemic. It’s transforming the delivery of citizen services and engagement in ways that will accelerate resiliency in government. It will also help government attract, support, and retain the next generation of workers. But what changes will it bring and how can you prepare?
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Now that 2021 is upon us and there is a faintly visible conclusion to the pandemic, the question remains — will public-sector contact centers revert to the models they had relied on prior to COVID-19?
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While the key focus on cybersecurity and network safety will remain paramount in 2021, ongoing remote work will present opportunities for training, awareness building and collaboration.
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