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Building Trust Through Data for Dallas County Public Health

After guiding the Texas county through the COVID-19 pandemic, Dr. Philip Huang, its health director, pushed for collaboration and long-term strategies to prepare for future crises. Data modernization proved to be crucial.

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The podcast cover image for this The Future in Context (TFIC) episode shows an AI-generated, political cartoon depicting a public health lab after the pandemic. (DALL-E)

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Philip Huang, director of Health and Human Services for Dallas County, Texas, has spent his career navigating the complexities of public health with a mission to impact as many families as possible. From his early experiences in Nepal that shifted his focus from family medicine to public health, to leading Dallas County through the challenges of the COVID-19 pandemic, the county health director has championed data modernization and transparency as key tools in building public trust. His unique perspective, shaped by work at local, state and federal levels, drives his vision for a more resilient, collaborative and depoliticized approach to public health in the future.

Huang is one of Governing’s 2024 Public Officials of the Year, a special recognition of people who make government work. Governing Senior Staff Writer Carl Smith joins the podcast to discuss Huang’s work and review the key takeaways from his interview with Huang.

Show Notes:


Here are the top 5 takeaways from this episode:
  1. Motivation for Pursuing Public Health: Huang, Dallas County's health director, shifted from family medicine to public health after a formative experience in Nepal. He realized he could impact more families by addressing broader public health issues rather than individual patient care.
  2. Public Health Challenges During COVID-19: Huang was frustrated with political polarization surrounding public health during COVID-19. He stresses the need for long-term strategies and infrastructure to better prepare for future pandemics, highlighting the importance of depoliticizing health recommendations.
  3. Data Modernization for Effective Public Health: There is a life-or-death need for robust data systems in public health. Early in the pandemic, Dallas County relied on outdated methods like fax and paper. The modernization of data infrastructure allowed for better decision-making and community trust during the pandemic.
  4. Building and Sustaining Public Trust: Transparency and communication with the public played a key role in building trust. Huang’s efforts included establishing a public health portal and regularly sharing data and updates to keep the community informed.
  5. Collaboration Across Public Health Levels: Huang’s experience working at local, state and federal levels gives him a unique perspective on how different agencies view public health. He uses this understanding to facilitate communication and cooperation across these sectors, ensuring a more cohesive approach to health challenges.
Related Links to stories referenced in the episode:
Our editors used ChatGPT 4.0 to summarize the episode in bullet form to help create the show notes. The main image for this story was created using DALL-E 3. 

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Paul W. Taylor is the Senior Editor of e.Republic Editorial and of its flagship titles - Government Technology and Governing.
Ashley Silver is the co-host of The Future in Context podcast and a staff writer with Governing’s sister publication, Government Technology.
Carl Smith is a senior staff writer for <i>Governing</i> and covers a broad range of issues affecting states and localities. He can be reached at carl.smith@governing.com or on Twitter at @governingwriter.