The Future of Work: Building a Government Talent Strategy for 2022
What State and Local Leaders Need to Know to Modernize Workforce Planning
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How to put CARES Act funding to work NOW to respond to the surge in citizen outreach. This strategy guide answers pressing questions and offers ways to improve public response in days, rather than weeks.
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Innovative technology enables state Department of Labor and Training to rapidly scale services for residents impacted by the COVID-19 pandemic.
Seattle’s tech industry relies on foreign workers. It is growing increasingly nervous about Trump’s next steps after he suspended all company-sponsored green card applications for the next 60 days. “Those particular jobs are super critical.”
Many companies had been resistant to employees working from home, but the coronavirus pandemic has shown that it’s very feasible and functional. Working from home has great benefits and should be continued post-pandemic.
Thousands of Floridians are desperately waiting for their unemployment benefits as the state’s system falls further behind. The state hopes to process 80,000 claims this week, though the backlog is more than 560,000.
The current public health crisis has complicated the relationship between an employer’s need to know and an employee’s patient privacy. “I’m sure that in some of these cases, we’ll see litigation out of this crisis.”
Gig workers are largely ineligible for company unemployment assistance and health care which means many continue working despite virus-like symptoms. Some sick workers keep going because, “what would these people do if I didn’t do it?”
New Jersey’s system was written in a software language created in the 1950s and it can’t handle the large influx of unemployment claims. The problems heighten calls for a complete system rewrite.
The Pennsylvania Department of Labor and Industry says that about half of the recent million or more recent claims filed so far have been paid. “We will take care of everyone’s concerns.”
As unemployment claims continue to spike, the Labor Department’s website couldn’t handle the huge increase in volume. “We are going to work to make sure people get the unemployment that they need to get through this crisis.”
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The debate over workspace digitalisation and how to promote collaboration is timely, as more companies are completing their digital transformation.
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Just as private-sector companies are preparing their organizations for teleworking, state and local governments need to do the same.
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A cooperative contract is an agreement between a local, state, regional, or federal government and businesses. The contract secures affordable rates and establishes delivery terms on goods that many agencies or offices need to have.
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Whether your agency is already a well-oiled DevOps machine, or whether you’re just in the beginning stages of adopting a new software development methodology, one thing is certain: The security of your product is a top-of-mind concern.
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The World Economic Forum predicts that by 2022, over half of the workforce will require significant reskilling or upskilling to do their jobs—and this data was published prior to the pandemic.
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A new operating model is emerging for state and local government leaders as a result of the COVID-19 pandemic. It’s transforming the delivery of citizen services and engagement in ways that will accelerate resiliency in government. It will also help government attract, support, and retain the next generation of workers. But what changes will it bring and how can you prepare?
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Now that 2021 is upon us and there is a faintly visible conclusion to the pandemic, the question remains — will public-sector contact centers revert to the models they had relied on prior to COVID-19?
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While the key focus on cybersecurity and network safety will remain paramount in 2021, ongoing remote work will present opportunities for training, awareness building and collaboration.
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