The Future of Work: Building a Government Talent Strategy for 2022
What State and Local Leaders Need to Know to Modernize Workforce Planning
Special
Last year, 1,226 Erie County employees received $5.9 million in overtime related to the coronavirus pandemic. Of those employees, 54 were political appointees who received $1.3 million of the total.
63 percent of tech companies in San Francisco plan on reducing their office space even after the pandemic. A majority of those surveyed said the city’s regulations and taxes were influencing the decision.
California’s state auditor claims the Employment Development Department’s poor planning left workers unprepared for the influx of pandemic-related claims and had issues that were ignored for nearly a decade.
State officials worry possible labor shortages could occur if too many dock workers get sick, which would create a severe slowdown of the multibillion-dollar industry, and are urging workers to get vaccinated.
Due to its size and generosity, the state’s unemployment agency has been inundated with fraudulent COVID-19 benefits claims, which amount to $750 million in false filings each week. Some have come from as far as Russia.
The city’s office market in 2020 reached its lowest levels since 1990 as the pandemic forced companies to send workers home and some, like Twitter and Dropbox, downsized their office footprint.
The shipment of goods to suppliers has become technologically sophisticated. Delays in getting out the COVID-19 vaccine to people show that the breakdowns come down to something more basic.
A ruling by the Labor Department has made it easier for businesses to classify their gig workers as independent contractors, which don’t require standard employee protections such as minimum wage and benefits.
As companies shift to remote work to adhere to the pandemic, geographic constraints for workers are disappearing. Chattanooga, Tenn., hopes to capitalize on this shift.
To maintain productivity and safety, some jobs are installing robot coworkers. Labor unions worry that the robots will continue to occupy jobs after the pandemic ends while others say they will free up workers for other positions.
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Just as private-sector companies are preparing their organizations for teleworking, state and local governments need to do the same.
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A cooperative contract is an agreement between a local, state, regional, or federal government and businesses. The contract secures affordable rates and establishes delivery terms on goods that many agencies or offices need to have.
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The World Economic Forum predicts that by 2022, over half of the workforce will require significant reskilling or upskilling to do their jobs—and this data was published prior to the pandemic.
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A new operating model is emerging for state and local government leaders as a result of the COVID-19 pandemic. It’s transforming the delivery of citizen services and engagement in ways that will accelerate resiliency in government. It will also help government attract, support, and retain the next generation of workers. But what changes will it bring and how can you prepare?
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Now that 2021 is upon us and there is a faintly visible conclusion to the pandemic, the question remains — will public-sector contact centers revert to the models they had relied on prior to COVID-19?
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While the key focus on cybersecurity and network safety will remain paramount in 2021, ongoing remote work will present opportunities for training, awareness building and collaboration.
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