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The Future of Work: Building a Government Talent Strategy for 2022

What State and Local Leaders Need to Know to Modernize Workforce Planning

A Bloomberg report ranked the city as a standout city in the nation for crypto-related job hires, averaging 1.9 crypto hires per 100,000. Three of the top 10 cities were located in New York state.
Labor data suggests that Gov. Mike DeWine’s decision to cut the extra $300 of federal funds from unemployment benefits 10 weeks ahead of the federal deadline had little effect on moving people back into the workforce.
To deal with a multimillion-dollar deficit, the Los Angeles County Sheriff’s Department cut $99.9 million in overtime. But as crime and homicides increase across the county, officials say that’s not feasible this year.
The transit agency normally employs about 2,300, but is currently down about 150 workers, forcing it to trim services for dozens of bus routes. It is offering $2,000 hiring bonuses and may consider rehiring retired operators.
It’s little wonder that so many Americans are dissatisfied with their jobs — and quitting them. We need new approaches to education beyond high school that give every learner the opportunity to flourish.
California’s official unemployment rate is 7.5 percent. But a newer method of measuring unemployment reveals a far larger portion of the state is struggling to find full-time employment that pays enough to cover the cost of living.
The right to disconnect can be the catalyst an organization needs to review its workplace policies. But what’s really needed is a cultural shift that gives workers more control over how they work.
The Division of Occupational Safety and Health board will not enact its own worker vaccine mandate while the federal mandate is under legal review. The state’s emergency COVID workplace rules remain in effect.
The city will alter routes across the city to reduce wait times and improve service as it continues to grapple with a bus driver shortage and low ridership numbers. Full service could resume next year.
From 2010 to 2019, the state’s median household income rose 44 percent, from about $47,000 to $67,000, the most of any state. Experts are not yet sure what caused the large increase.
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Just as private-sector companies are preparing their organizations for teleworking, state and local governments need to do the same.
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The World Economic Forum predicts that by 2022, over half of the workforce will require significant reskilling or upskilling to do their jobs—and this data was published prior to the pandemic.
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A new operating model is emerging for state and local government leaders as a result of the COVID-19 pandemic. It’s transforming the delivery of citizen services and engagement in ways that will accelerate resiliency in government. It will also help government attract, support, and retain the next generation of workers. But what changes will it bring and how can you prepare?
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Now that 2021 is upon us and there is a faintly visible conclusion to the pandemic, the question remains — will public-sector contact centers revert to the models they had relied on prior to COVID-19?
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While the key focus on cybersecurity and network safety will remain paramount in 2021, ongoing remote work will present opportunities for training, awareness building and collaboration.
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