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20%

The drop in mail volume from the first quarter of fiscal 2007 through the second quarter of fiscal 2010 – worse than the declines after 9/11 and the anthrax attacks in 2001.

The drop in mail volume from the first quarter of fiscal 2007 through the second quarter of fiscal 2010 – worse than the declines after 9/11 and the anthrax attacks in 2001.

Andy Kim is a former GOVERNING staff writer.