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William D. Eggers

William D. Eggers

Contributor

William D. Eggers is the executive director of the Deloitte Center for Government Insights. A noted expert on government reform, he has authored or co-authored nine books, including Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems, Delivering on Digital, The Solution Revolution, If We Can Put a Man on the Moon and Governing by Network.

Eggers' writings have won numerous awards, including the Louis Brownlow award for best book on public management, the Sir Antony Fisher award for best book promoting an understanding of the free economy, and the Roe Award for leadership and innovation in public policy research. A former manager of the Texas Performance Review and director of e-Texas, he has advised governments around the world, and his commentaries have appeared in dozens of major media outlets.

Sometimes a major initiative can never recover from a poor launch. To maximize the chances of success, it's critical to avoid the "Overconfidence Trap."
Getting better results needn't always mean massive spending and heavy infrastructure. There are innovative ways to get the same results at a fraction of the cost, or even at no cost.
Layoffs make a lot of news, but over the long haul, governments have controlled their headcounts mostly through attrition. And salaries have more than kept up with the private sector's.
Mobile technology can be a powerful tool for both productivity and citizen engagement, but there are implementation pitfalls to avoid.
Smartphones and laptops not only can boost caseworkers' efficiency but also can enable them to spend more time where they are most needed: in the field.
The road to fiscal sanity requires the kind of big changes that our current democratic system makes difficult.
In April 2005, San Diego mayor Dick Murphy stepped before a hastily as­sembled crowd of news reporters and announced his resignation. Murphy, elected just five...
How can governments escape the ?scal black hole some already have entered and others are on the verge of falling into? Unfortunately, there is no...
Hurricane Katrina is the reigning poster child for government failure. In the days and weeks that followed, pundits and politicians rushed to fix blame on...
In politics, nothing is more dangerous than the truth. Hence, the kerfluffle over Education Secretary Arne Duncan's recent statement about New Orleans. "Let me be...