Providing seamless access to technology systems and applications is a key concern for public sector leaders who are embracing remote and hybrid workforces. Secure and simple access must ensure that the right people are accessing the right technology. And privacy is increasingly important as constituent services are delivered virtually.
One of the many lessons learned during the COVID-19 pandemic is that remote work works – employees are just as productive from their couches and kitchen tables, if not more so, than they are in an office environment. But as leaders look toward the future, and potentially long-term remote and hybrid work plans, how can they support employees in this new environment?