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THE FUTURE OF What’s Happening Now

What Public Managers Can Learn from the Ventilator Shortage

Every work system has its point of constraint, and that's the place to focus on to increase the organization's capacity. You're only as good as your weakest link.

April 15, 2020
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THE FUTURE OF What’s Next

Management, Leadership and the Transformation Government Needs

What government does is noble and vital, but it can't deliver the value it should if we don't do a better job of making the work, work. The future of management is about more than technology and budgets.

March 12, 2020
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Management & Labor

Lean Legacy

The deal seemed too good to pass up or to ever undo: Iowa would create "charter agencies" and give them unprecedented freedom and flexibility to...

August 31, 2009
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Public Great

Frustrated by an Unchangeable Agency? Change Anyway.

The ten Paradoxical Commandments of government - the reasons why changing your agency is so hard.

September 10, 2009
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Public Great

The Promise of Going 'Lean'

It's the latest, busiest trend in government management. Just don't call it a fad.

May 21, 2009
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Public Great

Guerrilla Warfare

How to create change when you're not in charge

July 1, 2007
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Public Great

Profit-Sharing in Government

Motivate your employees by giving them a stake in your success. Just don't try to do it with money.

February 1, 2008
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Public Great

Greed is Good

Making a profit doesn't always mean money. It can be a lot more important than that.

January 1, 2008
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Public Great

Competing Interests

Toothpaste and taxes can teach us a lot about simplifying government for citizens.

April 1, 2008
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Public Great

Where Change Really Happens in Government

Government simply doesn’t have the capacity to do all the good we want to do in this world. Who will save us from this crisis and what can you do about it? In short: you, and everything.

June 11, 2010
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