September 2015
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Havana has a complex Uber-like system that might be worth imitating in U.S. cities.
Minorities are underrepresented in nearly every large law enforcement agency in America. Some police agencies are now looking to change that.
Government agencies can learn a lot from tracking and analyzing grievance claims.
Laws and regulations make it increasingly difficult for public officials to get anything done. But that doesn’t mean it’s impossible.
In Roanoke, Va., Facebook, Twitter and all their social-network cousins have a home in every government agency.
