February 5, 2018
The organization some refer to as "the Peace Corps for geeks" has launched a major effort to improve the way people apply for benefits.
January 1, 2018
After years of fighting the post-9/11 law that added security standards for ID cards, states seem to be on board. It's going to cost them, though.
December 15, 2017
The technology certainly has benefits, but some say they could be outweighed by its drawbacks.
November 29, 2017
Take these steps and usher in a new era of better services.
October 23, 2017
The public sector has been notoriously slow to embrace technology. Is that finally changing?
September 11, 2017
The government is building a nationwide network that helps first responders communicate better during emergencies. To succeed, most states must opt in.
August 22, 2017
Governments have more data than they have the manpower to handle. Some recruit volunteers to help analyze it all, but they're far from being experts in data.
July 26, 2017
Many cities and towns are struggling to keep up with the latest technological advances. But in a few places, their bigger peers are willing to help.
June 6, 2017
Florida wants to cut its technology costs. But is the state going about it all wrong?
May 15, 2017
One state legislator's legal battle showcases how outdated laws can hamper citizen engagement -- and get officials in trouble.
April 1, 2017
Many public employees use unsanctioned software on work computers. It poses serious security risks.
March 29, 2017
The state revamped its procurement system so that it's not missing out on smaller, innovative firms anymore. The new process is already catching fire in other states.
February 27, 2017
New Mexico has a unique program that combines behavioral economics and predictive analytics.
January 1, 2017
Districts are experimenting with ways to get every student access to high-speed Internet. Right now, millions don't.
December 5, 2016
The state is on track to enacting first-in-the-nation rules about how banks respond to cyberattacks. Some say they're misguided.
November 23, 2016
The city is installing sensors that could reveal a lot about the best way for governments to use smart technology.
October 13, 2016
The White House just released a report on the future of artificial intelligence. Some governments are already using A.I., but it could have a far wider impact.
September 1, 2016
Agencies are broadening a few conventional tactics to prevent cyberattacks.
August 11, 2016
Palo Alto’s city manager wants governments to rip up the IT rule book to make better investments.
July 28, 2016
Technology is transforming the way police fight crime, making it safer for not only officers but also criminals and innocent bystanders.
June 20, 2016
Several big cities are decluttering and redesigning their government websites to make them easier to use.
May 23, 2016
It’s one of the hottest trends in the public sector, but it’s not easy to succeed with data.
April 29, 2016
States are not only anticipating a wave of retirements but also trouble filling the vacancies. How are they preparing?
March 28, 2016
It shows how technology can come to people’s aid -- sometimes faster than government.
March 9, 2016
The growing threat of cybercrime has exposed just how vulnerable police departments are to it.
February 10, 2016
More companies than ever now offer digital services and tools designed specifically for government. Here are a few.
February 5, 2016
America's power grid has gotten a lot of attention, but water utilities are increasingly vulnerable to cyberattacks.
January 13, 2016
Even one of America's most connected cities is struggling to get everyone online.
January 1, 2016
Massachusetts has begun using data analytics to predict where they might occur.
December 9, 2015
New England’s most densely populated city is testing a new way to alleviate congestion and free up more space for public transit, pedestrians and bicyclists.
December 1, 2015
In their quest to make public records requests easier, faster and cheaper, some governments are publishing them online for anyone to see.
November 11, 2015
Automatic and online voter registration have proven to increase voter rolls and save money, yet many states are still using paper.
November 7, 2015
A recent audit finds California’s efforts are woefully inadequate. And that’s the good news.
October 29, 2015
Most have avoided upgrading the systems that run our biggest health-care program themselves. But some are looking to outsource.
October 14, 2015
While many places try to regulate or ban sharing-economy companies, a few are taking advantage of them to improve their emergency preparedness and transportation options.
September 9, 2015
The popular review site is giving public employees a place to directly engage with citizens. Whether that improves services or trust remains to be seen.
September 1, 2015
In Roanoke, Va., Facebook, Twitter and all their social-network cousins have a home in every government agency.
August 12, 2015
Critics say the now-popular technology needs to be regulated, but cops worry too much regulation will hurt their ability to fight crime.
August 12, 2015
For all of its advantages, cost isn't always one of them. But there are ways to keep them down.
July 1, 2015
What may seem like a great way to engage citizens may not be as effective as cities would like.
June 10, 2015
Some cash-strapped cities shut down their 311 services during the recession. But they can actually save cities money.
June 1, 2015
New CIOs need to learn the importance of marketing technology to leadership.
May 13, 2015
How did Los Angeles spend more than $1 billion to buy an iPad for every student and instead end up losing its leader and being investigated by the FBI and SEC?
April 16, 2015
Most cities are failing to tell their fiscal stories well or at all. New York and Chicago, though, offer models of true transparency.
April 15, 2015
Many departments have been using them for decades, and the technology for some recently improved.
April 1, 2015
Mobile technology has made a belated but much needed debut in human services.
March 11, 2015
Human error and outdated technology have miscalculated thousands of prison sentences and cost some states millions of dollars.
March 1, 2015
Technology has made it easier for people to commit tax fraud and for governments to catch it.
February 11, 2015
Wireless-connected devices offer financial benefits for local governments, but they come at a price.
February 1, 2015
Transit agencies are finally catching up to the private sector’s use of social media to improve their systems and increase the public’s trust in them.
January 14, 2015
Once tightly controlled by commercial publishers, legal codes are becoming more accessible online, thanks to the open data movement.
January 1, 2015
As data-driven services and programs have grown, so has the data disparity between the rich and the poor.
December 8, 2014
A recent survey reveals how local governments are using technology (both new and old) to engage citizens and improve performance.
December 1, 2014
States and localities can profit from it, and it’s time to start talking about how.
November 10, 2014
A recent survey of state CIOs shows how governments can modernize and run efficiently.
November 1, 2014
Everyone from Hollywood to state and local governments want in on the action.
October 13, 2014
The people who would actually use the first nationwide public safety wireless communications network have largely been left out of its creation, possibly hurting its effectiveness.
October 1, 2014
With 47 different state laws on what companies are supposed to do when they become victims of cyberattack, is it time for federal legislation?
September 4, 2014
Ferguson police are the latest of more than 1,000 departments to wear body cameras, which are proven to reduce officers' use of force and citizens' complaints against cops.
September 1, 2014
Can a model procurement agreement speed the adoption of cloud computing?
August 11, 2014
Most state and local governments in the U.S. are stuck in a desktop world with websites and services that don't work on smartphones and tablets. But not Utah.
August 1, 2014
Only 100 emergency call centers out of more than 6,000 across the country are capable of receiving and responding to text messages.
July 14, 2014
Cloud computing is a cheaper, more reliable way to manage electronic records than hard drives or paper -- yet a recent IRS scandal shows how governments at every level are slow to change their ways.
July 1, 2014
Local governments are using mesh networks to stay connected during outages, offer high-speed Wi-Fi and breach the digital divide. But it’s not perfect.
June 9, 2014
Some cities think the key to getting citizens to trust in and see the value of government again is developing civic technology that's proven to work.
June 4, 2014
A company called Urban Engines works with city transit authorities to figure out better ways to use existing infrastructure and to craft incentives to change people’s transportation behaviors and reduce congestion.
June 1, 2014
After losing hundreds of millions of dollars, the city is starting to clamp down on IT contractors to make sure taxpayer dollars are being spent wisely.
May 12, 2014
If the feds allow two of the biggest cable companies to combine, municipalities would lose even more power to create high-quality, low-cost publicly owned broadband services for their citizens.
May 1, 2014
The Spanish city is embedded with more than 12,000 sensors to help the government operate as efficiently as possible. It’s changing the way Europe thinks about cities.
May 1, 2014
How the small Middle Eastern country jumped from 49th to 28th in online service delivery should have state and local CIOs in the United States paying close attention.
April 7, 2014
The federal program that funds technology in schools spends about $600 million on outdated tools like pagers. The FCC wants to reform it, but how that happens is subject to political debate.
April 1, 2014
There’s a whole new generation of heroin addicts in rural areas and smaller, struggling cities, which have few resources to fight the epidemic and its affects.
March 17, 2014
Many state and local governments are still using the soon-to-be obsolete operating system, and the upgrade transition is proving very slow and costly.
March 10, 2014
Facing a national shortage of experts able to battle the growing number of cyberthreats, Delaware's new initiative to boost its cybersecurity workforce could be a model for other states.
March 7, 2014
More and more seniors are creating naturally occurring retirement communities, forcing cities to rethink zoning laws and how they provide services.
March 3, 2014
Utah tests the state's appetite for wearable technology as part of an overall strategy to try to better serve mobile users.
March 1, 2014
311 systems have revolutionized the way cities gather information, allowing them to tackle small problems before they get too big. But running them can be extremely costly.
March 1, 2014
Despite complaints about well-educated white people buying up houses in low-income minority neighborhoods, recent studies show that gentrification often helps the original residents.
February 27, 2014
New technology makes it possible to turn ordinary streetlamps into data-gathering networks. But is it too much of a good thing?
February 10, 2014
Recent audits reveal how poor strategic planning leads to lost opportunities for governments that are looking for new ways to deliver services at the lowest cost possible.
February 5, 2014
Several mayors have promised to tackle income inequality, but some cast doubt that cities can make a difference.
February 1, 2014
Late-night transit options may make a city more attractive to younger generations, but running trains around the clock has its drawbacks.
January 17, 2014
Once America's most popular form of urban transit, streetcars practically disappeared but have returned to cities with a vengeance.
January 13, 2014
HealthCare.gov is another reminder of the ongoing problems government has with technology. But success and innovation are possible, says an expert.
January 1, 2014
With homeownership at its lowest level in decades, the demand for rental housing is high -- and so are the rents.
December 3, 2013
Not only are landlines more reliable during disasters, rural residents and the elderly are concerned about the new generation of phone services that will likely be less regulated.
December 1, 2013
Outgoing Mayor Tom Menino, who was in office for 20 years, has launched what may be the first-ever transition blog to help his successor succeed.
November 5, 2013
Many school districts pay for students to bring iPads home and many government agencies allow employees to use their personal devices for work. But issues like who pays for devices when they break, get lost or stolen are unclear.
October 2, 2013
Hoping to reinvent the sprawling city, El Paso officials decided to teach the development community the importance of new urbanism. Now, other cities are following in its footsteps.
October 1, 2013
Doing what Congress failed to do, California became the first state to require websites to let minors delete what they post on social media. But the new law has already ignited a heated debate.
September 12, 2013
With the feds and states more marginalized than ever, cities -- and the mayors who run them -- are growing stronger.
August 29, 2013
A Governing survey shows strong support for government-run fiber networks, but it’s less clear how they will get built.
August 15, 2013
Funding cutbacks have reduced both the number of ferries that cross the Mississippi River and the schedules of those that remain, leaving commuters with few options.
August 8, 2013
As the cost of public safety continues to rise, some cities are thinking the once unthinkable: merging police and fire agencies into one.
August 1, 2013
Two powerful women in Detroit are pushing hard for the city to focus its resources on fighting its high violent crime rate, which, in 2012, was five times the national average.
July 31, 2013
Calls for reforming city taxi services are getting louder just as new technologies are making it easier to get a ride.
July 18, 2013
Some cities think they do, and are moving to change parking mandates to encourage more affordable apartments.
June 28, 2013
Small and midsize cities are behind in harnessing data to make a city run smarter. Dubuque, Iowa, is bucking that trend.
June 19, 2013
A new report gives the next mayor of New York City a set of innovative reforms that have proven effective and scalable in other cities.
June 12, 2013
The Rockefeller Foundation is awarding $100 million to cities willing to create chief resilience officers to prepare for and recover from disasters, which have increased in frequency and intensity due to climate change.
May 15, 2013
Cities like San Francisco and Chicago are running into resistance from drivers as they try to meet demand for more bike lanes.
May 9, 2013
Better ways of using data can speed up solutions to urban issues. But a number of traditional problems stand in the way.
May 2, 2013
The direction the agency takes under its next chairman will have major implications for governments, for growth and for innovation.
April 30, 2013
A new report says 488 states, counties and cities now have a plan that calls for streets that are "safe for all users of all ages and abilities."
April 30, 2013
The historic tax credit, which has helped preserve thousands of old buildings in cities across the country, is at risk of being eliminated.
April 2, 2013
News you should know about government and technology.
April 1, 2013
After five terms, the city's longest-serving mayor will leave office at the end of the year.
March 28, 2013
The Michigan city is rebounding, and its secret to success includes partnerships and a regional agenda.
March 5, 2013
News you should know about government and technology.
February 14, 2013
Over time, single room occupancy hotels became the housing of last resort for the poorest and most troubled segment of an urban population and have all but disappeared.
February 5, 2013
4 ways technology can help make guns safer, 5 up-and-coming social media sites and more.
February 4, 2013
Ed Koch, the lively, contentious mayor of New York City who died at the age of 88 on Feb. 1, left an indelible mark on the city where he lived and worked for most of his life.
January 31, 2013
Cars are being kept out of popular pedestrian areas worldwide and the movement is coming stateside.
January 28, 2013
High construction costs have made it virtually impossible to build new subways. But we still need them.
January 22, 2013
Chattanooga, Tenn., has leapt to the forefront of cities with ultra high-speed broadband and has accomplished the feat in a surprisingly old-fashioned way.
January 15, 2013
People love parks, but building a new urban park is expensive. It’s why so many cities rely heavily on public-private partnerships to build today’s urban parks.
December 10, 2012
San Jose has had its share of political troubles, from bribery to corruption, but nothing compared to the ticking pension time bomb.
December 3, 2012
New policies and reports buttress economic and social importance of high-density cities.
November 30, 2012
With convention attendance down 40 million people from a decade earlier, why are cities pouring money into building and expanding facilities?
November 21, 2012
Have cities reached the limit when it comes to cutting services? That seems to be the case in California where voters passed 71 percent of local tax and bond measures.
November 12, 2012
Can a collaborative network help 2nd tier cities?
October 31, 2012
The latest market for gaming isn’t in the suburbs anymore; it’s downtown, where developers are retrofitting existing buildings and changing the casino as we know it.
September 28, 2012
As the economy continues to take big bites out of arts and city planning budgets, this bottom-up approach is changing the look of some cities. Are governments ready to embrace these grassroots ideas?
August 31, 2012
Despite their aesthetic, economic and safety benefits, trees are disappearing from city sidewalks. Why?
July 31, 2012
In 1971, the Olin chemical company pulled out of Saltville, leaving the tiny town to fend for itself.
June 29, 2012
Participatory budgeting, which started in Latin America, lets citizens determine spending priorities.
June 20, 2012
Recent cutbacks in daily print schedules will leave communities less informed.
May 31, 2012
Cities are finding creative uses for these environmentally unfriendly spaces.
April 30, 2012
The upkeep and restoration of older city halls often become casualties of budgets squeezed by the Great Recession.
March 30, 2012
The park, which is part of a trend of turning urban, industrial spaces into green space, pairs a functional railroad with an amphitheater, walking trails, grassy lawns and more.
February 29, 2012
Form-based codes have emerged as a powerful tool for city planners who want to stop the sprawl that’s resulted from bad zoning rules.
January 31, 2012
To the delight of many, old streetcars are being restored to their former glory and put back into transit service in New Orleans, Philadelphia and Portland.
January 31, 2012
And it’s looking to tap the secret of other cities’ success in the post-manufacturing age.
January 1, 2012
Technology has spurred a renewed interest in street art. Cash-strapped cities are combating the costly problem with smartphones.
December 30, 2011
These nine topics will shape debate in state legislatures in 2012.
November 30, 2011
Once popular, these car-free zones are slowly disappearing from the urban landscape.
November 30, 2011
As more public employees use social media, mobile devices and cloud computing, cyberattacks are becoming a bigger concern. Is small-town America prepared?
October 31, 2011
Pension problems at the state level have been grabbing headlines for some time, but many experts believe the real trouble is at the local level.
September 30, 2011
The city is clearing land to rebuild its downtown using a unique business model that some say could be a game changer.
August 31, 2011
America’s oil capital embraces the sustainability movement.
July 29, 2011
Despite the recession, which usually spurs a rise in law-breaking, violent and property crimes have dropped for the fourth year in a row. How can this be?
June 30, 2011
Morgantown, W.Va., is the only place in the world where riders can hop into cars and travel from point to point without stopping at other stations along the way.
June 30, 2011
Small urban manufacturers offer economic benefits to cities and could flourish with federal policy support.
May 31, 2011
When New York City replaced a car lane with a bike lane, it exposed the tricky problem of adding another form of transportation infrastructure to a city.
April 29, 2011
Higher maintenance costs in urban areas have led to a serious lack of grocery stores for city dwellers. States and cities are working on ways to get them back.
March 31, 2011
Most experts agree little is being done to make cities more age-friendly, but some cities are taking steps.
February 28, 2011
City motorists need to remember that streets aren't just for cars anymore.
February 25, 2011
The battle over public sector unions in Madison has thrust state legislators into the limelight. Meet some of the players in this slideshow.
February 3, 2011
Cindi Ross Scoppe, a columnist with The State, South Carolina's largest daily newspaper, is the recipient of the eighth annual Hal Hovey-Peter Harkness Award, presented by Governing for outstanding coverage of state and local government.
February 1, 2011
This photo gallery spotlights New York City's first and only water filtration plant, which will sit below a golf course in the Bronx.
February 1, 2011
Interest in cities that have fallen on hard times in the Midwest and Northeast brings new cachet to living and working in the Rust Belt.
January 1, 2011
Immigrant populations remain a key source of economic development for inner cities.
December 23, 2010
These topics will capture the attention of state legislators in 2011.
December 1, 2010
Are states shoring up their defenses enough to protect critical data and computer infrastructure?
December 1, 2010
The 267-year-old tradition is alive and well in Pelham, Mass.
December 1, 2010
Cities are using new grant money to install ‘chief volunteer officers.’
December 1, 2010
Only Pelham, Mass., can lay claim to having the oldest town hall in continuous use for town meetings.
November 1, 2010
Renting and returning to urban living -- where energy costs are
lower -- could be in the offing.
October 7, 2010
The mega infrastructure project was supposed to make the city a less congested, more livable place to work and live. It has succeeded.
October 6, 2010
Cities in California and elsewhere look to save money by outsourcing public library services.
October 1, 2010
Downtowns, the soul of every city, are hanging on.
September 10, 2010
A new online tool calculates average transportation costs, shedding light on the affordability and sustainability of a community.
September 2, 2010
The city of Harrisburg, Pennsylvania, moved closer to bankruptcy after announcing it is broke and will miss a bond payment.
September 1, 2010
Cities are increasingly decking highways with piles of greenery and new development.
August 23, 2010
Public libraries aren't the only ones being targeted by budget cuts. State libraries, which serve as resources to legislatures and executives, are also just as vulnerable.
Hammered by budget cuts, some libraries must cut more than just hours.
More than half a century after the streetcar's heyday, this transportation mode is poised to make a comeback.
June 1, 2010
Does the return of a neighborhood mean its culture and the poor have to leave?
May 25, 2010
While researching the the streetcar's current popularity, the term "streetcar suburb" didn't mean much to this editor until he realized he lived in one.
The economic slump is forcing debt-laden municipalities nationwide to consider filing for bankruptcy.
Water power from Holyoke, Mass.'s surrounding canals will eventually power an $80 million high performance computing center.
Portland, Ore., struggles to keep fare-free service alive.
Cities explore temporary uses for vacant lots.