Governing in a Cynical Age
Public servants should work to restore people’s faith in government.
Mark Funkhouser, a former publisher of Governing magazine, is president of Funkhouser & Associates, LLC, an independent consulting firm focused on helping public officials and their private-sector partners create better, more fiscally sustainable communities. He served as mayor of Kansas City, Mo., from 2007 to 2011. Prior to being elected mayor, Funkhouser was the city's auditor for 18 years and was honored in 2003 as a Governing Public Official of the Year. Before becoming publisher of Governing, he served as director of the Governing Institute.
Funkhouser is an internationally recognized auditing expert, author and teacher in public administration and its fiscal disciplines. He holds an interdisciplinary Ph.D. in public administration and sociology from the University of Missouri at Kansas City, an M.B.A. in accounting and finance from Tennessee State University, and a master's degree in social work from West Virginia University.
Public servants should work to restore people’s faith in government.
They need to correct the long history of discrimination baked into the system.
They're beginning to reshape local government in a big way.
For sustainability to be successful, it must also be affordable. Spokane, Wash.'s mayor thinks it can be.
The “theory of constraints” can help governments address the core of practically any problem.
Other places should emulate the state's model.
As a Tennessee agency has shown, employee engagement isn't unattainable.
Housing, jobs and health care depend on it. Pittsburgh has become a national leader in setting clear, intuitive transportation goals.
Graphic images galvanized the civil-rights movement and opposition to the Vietnam War. That's what we need to get serious about gun control.
Jim Kenney is focused on rebuilding public spaces that everyone uses as a way to address the highest poverty rate of any big U.S. city.
We're not making the use we should of forms of contraception that can dramatically reduce unplanned pregnancies and infant mortality.
Anyone can learn to lead. Not everyone has the courage to do it.
Communities can’t address the big issues without collaboration.
Mattie Quinn’s feature in this issue examines another variant in the increases in homelessness that cities are struggling with, in this case a surge in the number of people living in their cars.
Civic leaders must reclaim racial integration as a policy goal.
To shape effective policy and keep their promises, politicians need to focus on outcomes.
Health care costs can tell officials a lot about a state's fiscal temperature.
The concept of “maximum feasible participation,” which was written into the Economic Opportunity Act of 1964 -- legislation unofficially known as the War on Poverty -- captured one of the central, enduring problems in governance: how to balance administrative expertise and effective community involvement.
Despite what you might think given recent media coverage, the U.S. city with the worst affordable housing problem is not San Francisco.
Sometimes the morally right thing to do is also the economically smart thing to do.
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An honest conversation about public funding for stadiums would reflect the fact that what is really at stake is civic pride and recognition, not economics.
It’s not some innate quality -- good leaders must create it.
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What Anaheim has been doing to keep Disney happy is mischaracterized as a public-private partnership.
Should you really need a license to teach hair braiding?
Everyone thinks they know what a mayor does, but the role of a city leader varies greatly from one place to the next.
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It’s hard to overstate the importance of geography in health outcomes.
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There’s one other issue I wish would get more attention from legislators: curbing the use of tax incentives and other giveaways for economic development.
In local government, success is defined by what you leave behind.
The way we talk about the issue makes it more difficult to do what needs to be done.
It's important to get the money in order before the next disaster strikes. A few places already are.
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One of the things that we like to do at Governing is to take a problem that is relatively common to state or local governments and find a jurisdiction doing unusually well at addressing it.
Institutionalized racism can result in misdirected resources that do little to solve serious crimes.
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In this issue, J.B. Wogan gives thoughtful consideration to an idea that most people accept uncritically in discussions of cities: that population growth equals success.
The management paradigm could help rebuild our sense of community.
It's time to abandon corporate tax breaks. Just look at their history.
The default strategy for many government officials isn’t working. Better policies could accomplish a lot.
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Daniel C. Vock’s feature this month on the refugee crisis in Twin Falls, Idaho, is about the basic decency of Americans in places that the coastal elites rarely visit.
The basketball player’s early career illustrates a learning strategy that produces conflict -- and innovation.
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When I served as the auditor of Kansas City, Mo., I saw my role as that of a craftsman, like a carpenter or a plumber.
Guarding against evil poses a dilemma for government managers, but it can be done.
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In this issue’s profile of John Arnold, the billionaire philanthropist who has become obsessed with public employee pensions, reporter Liz Farmer writes that he is “a mathematics whiz whose remarkable skill with numbers” is the basis of his fortune.
Cities and universities may finally be learning to work together.
It isn’t easy to achieve, but simplicity should be a vital goal when serving the public.
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Splintering and fracturing are dominant forces in today’s social and political life.
Success in public life is often defined by winning elections instead of making positive change.
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My wife used to be a doula and childbirth educator.
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I used to play tournament chess, and the best players would deploy strategies with names like “the Spanish Opening” or “the Sicilian Defense.”
There's a big challenge that advocates need to recognize.
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Reading the profiles of Governing’s 2016 Public Officials of the Year, I was reminded of a phrase that Patrick Foye, executive director of the Port Authority of New York and New Jersey, used at one of our recent events: “horses for courses.”
For one, realize that you have the "curse of knowledge."
Some economists say the country goes through two-decade-long seasons, each requiring its own kind of leader.
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In his book Diffusion of Innovations, Everett Rogers writes that innovation “presents an individual or an organization with a new alternative or alternatives, with new means of solving problems.”
If the District of Columbia’s transit system was a public-private partnership, some say it wouldn't be falling apart right now.
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In this issue’s cover story, John Buntin takes a retrospective look at the impact of the 1992 book Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector.
Maybe, but the stigma of mental health problems keeps public officials from talking about it.
In his two books, Norm Stamper offers recommendations for change.
Running a city is mostly about building community -- and that's never easy.
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There is a role for government regulation that allows for disruptive new business models without stifling innovation.
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Public employee pensions have been under fire from the right for decades, and that war intensified with the onset of the Great Recession.
They’re more likely to use the tools of government in new ways. Just look at Kym Worthy in Detroit or Ruth Bader Ginsburg on the U.S. Supreme Court.
As more aging Americans slip into poverty, governments need to be ready.
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The people who manage our public transportation systems, says Massachusetts Transportation Secretary Stephanie Pollack in Daniel C. Vock’s profile of her in this issue, tend to see the data they gather in terms of operations and efficiency.
It’s time to take elections back from the parties and organizations that have given us the broken system of governance we now have.
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The three basic functions of government administration are human resources, procurement and financial management.
Parks and other shared spaces can strengthen the bonds of citizenship, so why are they so underused?
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Last fall, in his first speech on the floor of the U.S. Senate -- a controlled rant that was equal parts astonishing and inspiring -- Republican Ben Sasse of Nebraska blasted his colleagues over the pointless partisanship that has paralyzed Congress.
Everyone talks about taxing the rich to give to the poor, but doing so would only have a small impact. There are ways to have a larger one.
To boost America's support for higher education, faculties and administrations need to remember why we have it.
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The central idea of Alan Ehrenhalt’s 2012 book The Great Inversion and the Future of the American City is expressed in the title: the concept of a major demographic flip.
Organizations that invest in their workers reap the biggest gains.
At its heart, it’s about saving capitalism from itself.
Laws and regulations make it increasingly difficult for public officials to get anything done. But that doesn’t mean it’s impossible.
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At first glance, this month’s feature articles may not seem to have much to do with one another.
Auditors are irrelevant in most places. Two things could change that.
Foundations are important, but they have their limits.
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It’s not a surprise that most of the people cited in this issue’s cover story by Katherine Barrett and Richard Greene on the problems states have with missing or inaccurate data are government auditors.
It’s infrastructure, yet pensions get more of policymakers' attention.
Mark Funkhouser, Governing publisher and former mayor, has three suggestions for preventing riots in other cities and minimizing the violence if they ignite.
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The role of government and the will of the people are constantly evolving and often at odds. It's public officials' job to make them converge.
The rules that governments work under have little to do with reality.
While politicians easily offer policy prescriptions, they often fail to ask how they will be paid for.
Legal immigrants are some of the nation’s biggest job creators, which is why more cities are viewing them as a key to economic revival.
Perhaps the next big thing in local government ought to be a “higher education relations officer” who leverages universities’ assets to benefit the cities they’re in.
What seems like a growing trend of overdiagnosing corruption has negative consequences for not only public officials but the people they serve.
How the public sector can use data and analytics to help knit communities back together.
Today’s performance management tools eliminate the old ways of thinking about what government can and can’t do.
If managers don't know when technology should replace people, they can destroy the product they're trying to create.
Good jobs are proven to reduce crime, yet much of the economy's recent growth is due to dead-end jobs with low wages and no benefits.
A book by a government HR expert explains what drives public-sector workers and how that differs from the private sector.
Prudent fiscal stewardship is essential to self-government.
ESOPs give employees part ownership of their companies and prevent major job losses when owners retire. But only two states support them.
The country removes the anonymousness of government by publicly identifying the people responsible for particular projects on street signs. It’s an anti-corruption approach that has lots of possibilities for U.S. governments.
Paul Volcker and Richard Ravitch’s State Budget Crisis Task Force recommends ways government can make reporting cleaner, clearer and simpler.
Results-based accountability measures results in the real world.
Trust in government is at historic lows. That will change, but it will happen from the bottom up.
It's tempting to plunge in and try to fix everything right away. But in trying to do too much too soon, it's easy to say something dumb and get into trouble.
For one town, dealing honestly with its unions paid off.
As two experts demonstrate, there's more to the problems faced by state and local retirement systems than mere political shenanigans.
The state's voters want to reform redistricting, but the legislature has paid little attention.
Outdated laws and overly formal procedures for public meetings are eroding trust in government. There are better ways than three minutes at the microphone.
That's why organizations need constant renewal to survive.
Wielding her influential blog as a weapon, this 75-year-old activist has created a powerful network united by revulsion against top-down, elite policymaking.
Governments' financial statements may seem intimidating to those without number-crunching expertise. But these documents contain important information that public officials need to know. Here's how to find it.
Tax incentives and other giveaways to business don't create prosperity. It's time for a federal law to stop the bribery and make better use of capitalism's strengths.
Bridgeport, Conn., illustrates why governance, debt and demographics are so crucial for a healthy functioning city.
Increasing family wealth is a much better public policy goal than the standard economic development mantra of "jobs, jobs, jobs." And effective strategies won't come from Washington.
Can the state ever find a way out of its structural budget problems? A new book might suggest a path for places wrestling with policy dilemmas.
The standards-setting board for government financial reporting has been embroiled in one controversy after another, but the latest fight could result in the gutting of GASB's influence.
A new book has it right: We need to change the way we budget.
It’s tough to find the money and political support to provide public workers with safe, clean places to do their jobs. Tennessee went the privatization route, and the results look promising.
You can only tell you're not spending enough on public safety when it’s too late.
Wary investors and analysts not only want more information than ever, they want better information and they want it all now. Giving it to them could be a good deal for governments.
Regime change is coming to Detroit. The next mayor will have an opportunity to heal the long dysfunctional marriage between the city and its suburbs.
The pressure to give away the public's money for economic development is as strong as ever, but the pushback is growing.
Bureaucracy allows us to do big things. But like every tool, it needs to be maintained and wielded with care and control.
Emergency manager Kevyn Orr and Gov. Rick Snyder say they want the city to emerge from bankruptcy as a livable, sustainable city. It looks like they really mean it.
A New York county manager who made the jump to elective office is looking to fundamentally change how local government operates.
Washington can't fix the broken structure that it built. The key is for state and local officials to channel an aroused citizenry.
In these cities, as in many more across the country, elected council members have confused governing with administering.
In charging Harrisburg with securities fraud based partly on a former mayor's state-of-the-city speech, the SEC is taking a path it shouldn't.
After a police scandal involving illegal and unethical behavior, Los Angeles started the nation’s first school designed to train people to audit cops.
It's vital that we begin restoring the public's trust in government. A recently published book amounts to a detailed manual for officials who want to take on that challenge.
From jails to factories to streets to schools, the winning programs in a foundation's competition stretch the boundaries of what we normally think of as public health.
In the aftermath of the Boston bombings, something interesting and unusual happened: People applauded their public employees.
Healthy reserve funds allow governments to be careful and smart.
Cities compete for residents and tax base. Nothing defines urban livability more than a city that's kid-friendly.
Countries that rely heavily on midwives and home births have lower infant and maternal death rates than we do, and our numbers are getting worse. Isn't it time to rethink our reliance on hospitals and surgical interventions?
We're going to see more cities like Stockton. We need better ways to deal with the downward fiscal spiral.
There are lots of problems with pay for performance, but one of the most salient is that it implies that employees are slackers.
Certainly spending must be cut and services must be restored, but it's essential that the voices of the loyal Detroiters who have stayed be heard.
The winners of this year's National Public Policy Challenge had a guiding principle: Think big, start small.
Stephen Benjamin, the mayor of Columbia, S.C., has ambitious goals for his city. He's off to a strong start.
The Community Reinvestment Act doesn't always get at underlying economic issues. It's time to redesign it.
Clarence Anthony, the National League of Cities' new executive director, wants the NLC to be a strike force for cities at a time when our federal system is undergoing profound changes.
States are moving into the void left by Washington’s paralysis.
'Citizen-centric' financial reporting is a way for governments to improve transparency and accountability. It isn't hard, so why aren't more jurisdictions doing it?
Federal law gives the Municipal Securities Rulemaking Board the authority to protect issuers, but it can't do that job until the SEC gives it a tool it needs.
California seems to be finding a way out of its prison-overcrowding problems. Have we decided that locking up so many people isn't the best way to keep the public safe?
Cracking down on corruption is critical to China's growth.
As one thoughtful city manager see it, in our focus on service delivery we're lost sight of a fundamental purpose of government.
There are signs that the pendulum is swinging away from the anti-public-employee rhetoric of recent years. That's good for governments and for the people they serve.
Mayor Kevin Johnson has big ideas for California's capital. Will the drive that made him an NBA star serve him as he tries to remake his city?
Appealing to rightness and reason is rarely enough to achieve big things. Politics requires dealing with human beings, and human beings are flawed.
Her rankings of states' education policies look at things from the wrong direction. It's a discussion we do need to have, but first we need to tone down the rhetoric.
People of color now account for most of the country's population growth. That has profound implications for the way elections are won and the nation is governed.
Things are beginning to look up for Fitchburg, Mass., under Lisa Wong's leadership. It hasn't been easy.
Massachusetts has the highest credit rating it’s ever had. Its secret? Discipline.
Tennessee's Arthur Hayes has had a major impact on the world of government auditing. Don't get him started on "gray areas."
We're beginning to turn this serious health problem around. That is very good news for efforts to get our health-care costs under control.
Community health is about more than quality of life. Increasingly, companies are basing their location decisions on the availability of a healthy workforce.
A city in California is working to move beyond the customer-service approach to government and engage citizens as problem-solvers.
For Annise Parker, competing globally is about a lot more than delivering services efficiently.
Arithmetic always triumphs; our unsustainable trends will stop. What matters is how.
Community-indicator projects are popping up all over. They are serving an important function for regions that must compete on a global scale.
An important new book provides insights far beyond the conventional wisdom and the political arguments.
To see how much impact an auditor can have in improving the way government is run, look no further than California's Elaine Howle.
Auditors can flush out government's fat rabbits and lurking demons. But they can do a lot more than that: They can help you govern effectively.
The way law enforcement has been transformed points the way to fixing out broken public-education system.
Public officials should pay attention, as a town in Missouri learned the hard way. If an economic-development deal seems too good to be true, maybe it is.
Bob Foster is a former energy-company president, but expertise in that subject isn't the only thing he brings to his city.
Can the search for new ideas be institutionalized? Some people think so, and what they're doing could be just what government needs.
Changes in its political system may point the way for it to meet financial challenges.
Dayne Walling came back to his hometown intent on turning it around. Don't bet against him.
Drawing distinctions is important for better policy responses. That doesn't happen very often.
We don't know what kind of huge, transformation events are coming, but one thing is certain: Governments will have to be ready to deal with them.
It's the way we get things done as a society. We seem to have lost sight of that.
Manufacturing is going the way of agriculture, which technology has reshaped to employ ever-fewer workers. But traditional manufacturing isn't the only game in town.
Consolidating governments is hard to do, but the idea keeps coming up.
A lot of our symphony orchestras are in trouble, and the changing nature of cities is part of the problem. But Buck Owens may have some lessons for Beethoven.
We're better than we think we are, and so are our leaders. Just ask Tony Blair.
Some approaches to employee wellness programs have more of a track record than others. But they clearly can save a lot of money.
The insolvency that leads to local-government bankruptcy unfolds gradually. Public officials need to monitor and heed the early warnings.
The 24-hour news cycle makes it all too easy for public officials to react too quickly. They would do better to "think gray."
Effective government is critical to the stability we need for society to function. These days, that stability is threatened.
It’s clear that more police, strategically deployed, reduce crime. Cities that are cutting their police forces are risking more than public safety.
It’s more crucial than ever to know whether government programs are effective.
Many jurisdictions lack good internal controls for handling the money their employees collect. A treasurers’ group can help fix that.
Being a CPA isn’t necessarily one of them. Independence, courage and leadership are more important.
A team from the SEC has a message for public treasurers: If something "seems weird," give us a call.
The declining industrial city has tried all the usual economic-development approaches. Mayor Freeman-Wilson has other ideas.
According to two new reports, states’ fiscal situation is either (a) looking better or (b) looking worse. Pay attention to (b).
It won’t stop the worst abuses. Making everybody in government sit through it is like fishing for minnows, but it’s the sharks that are the problem.
A new book argues that markets are political creations -- not natural occurrences -- that we can shape to increase prosperity.
The mainstream public and the political class have very different ideas about what government should do. It’s a gap that is broadening and deepening.
To err is human. Public officials shouldn’t be reluctant to admit mistakes and to apologize for them.
Despite the billions we spend on programs like Medicaid, some desperately ill patients fall through the cracks.
While other cities flounder in fiscal distress, the South Dakota city thrives. Its long-term commitment to prudence keeps paying off.
We focus too much on how much government employees are paid. The real question we should be asking is what a good public worker is worth.
The new pension-accounting standards for governments were bitterly opposed by unions and many pension administrators, but they are good for governments, their employees and their taxpayers.
In choosing a courageous path in the health-care ruling, the chief justice acted to protect and strengthen institutions that are in a very fragile place.
There are as many of them as there ever have been. Sometimes, though, it takes us a while to recognize them.
Santa Monica and Chattanooga were in trouble a few decades ago. They placed their bets on sustainability, and today it’s paying off.
We can’t keep borrowing to pay for the basic operating costs of government.
A strong labor movement is good for the country. Unions should stop doling out campaign cash and focus on organizing.
After decades of gains, millions of Americans are slipping into poverty just as they near retirement age. The result will be a crisis for governments — one that they should be thinking about now.
Ferreting out waste and mismanagement is important, but what we really need from our watchdogs is work that improves the public’s trust in government.
The world’s biggest retailer wants to build stores in urban areas. That’s good for cities, but they need to be careful.
Reducing our investments in public colleges and universities — one of our great engines of economic development — may cost more than it saves.
Sometimes it seems as if all we care about in delivering benefits is making sure the wrong people don’t get them. There are more important things to worry about.
It’s hard to find trillions of dollars to fix our infrastructure. But not fixing our roads and bridges and ports is also expensive — and not just in dollars.
There’s more to engaging the public in governance — making them part of decisions about paying for the services they value — than simply ‘educating’ them.
Bad things happen, and the media amplifies them. But they are not the indicators of the decline of our culture that some would have us believe.
It’s good for our communities when toiling for a paycheck isn’t the only thing people do.
As disdain for government grows, it’s more important than ever to recognize those who do outstanding work.
Saddled with antiquated revenue structures, county governments don’t have the flexibility they need to meet modern expectations for service delivery.
The Kansas community of Junction City got itself into serious financial trouble. Now, without emergency managers or threats of bankruptcy, it’s getting itself out.
Increasingly, we’re trivializing ethics and falling short on financial accountability. The citizens deserve better.
Many public officials don’t want their compensation posted online for all to see. That’s understandable. But making government workers’ pay public is probably inevitable, and it raises some difficult questions.
There is little evidence that giving away the taxpayers’ money for economic development works. Only the market can create jobs.
Organizational change, the mantra goes, must come from the top. Not necessarily.
Amid all the gloom and doom, with our constant focus on what’s wrong, there are some hopeful things happening.
Managing the taxpayers’ money wisely is about more than balancing the books. The daily lives of ordinary people are at stake.
The scandal at the General Services Administration illustrates the value of inspectors general. Trust in government is at stake, so why are so many federal IG positions vacant?
Accepting wage and benefit cuts to preserve jobs is bad for unions, and it’s bad for the rest of us.
It's going to cost a lot of money to bring our infrastructure systems up to snuff. Public pensions could have a big role to play.
An event coming up in Philadelphia promises to go a long way toward matching the challenges government faces with ideas coming out of some of the top schools of public policy.
As we try to measure everything that moves, we need to remember that some of the most important things about us can’t be measured.
It’s the polarizers, not the consensus-seekers, who get the big things done.
We rely too much on aggregate data about our cities and states. It’s the differences among the numbers that are truly important.
None of us are angels. Government regulatory and inspection programs are a crucial way of making up for that.
Structurally deficient bridges will fall. The only question is when. We need to be thinking about risks like those, and about what to do about them.
Competition in government service delivery is powerful, but it isn’t sufficient. The best leaders are recognizing that.
Only a few states have complied with a federal law requiring sex-offender registration and notification. The rest have good reasons for holding out.
Stockton’s fiscal meltdown isn't the result of a dumb idea or corruption. That's why it’s particularly scary.
The head of the Governing Institute found a couple of surprises when he looked at population trends in a number of U.S. cities. Populations in big and small cities are bouncing back.
The Governing Insitute's director explains that in thousands of small towns and cities across the country, the local post office is seen as the heart and soul of the community.
New mayors stepped up to the rigors of campaigning and succeeded in getting themselves elected. Now, they begin the hard part.
In light of recent events involving Solyndra, Governing Institute head Mark Funkhouser explains how government can have a role in job creation without being venture capitalists.
"Regular people" still struggle even as economists interpret their behavior for policymakers.
Reflections on a lesser-known part of the Declaration of Independence remind us that good government is needed to secure our unalienable rights.