The most noble intentions and earnest policies cannot have an impact if we can’t make and deliver what government produces to the people who need it.

Ken Miller wrote about how government’s management and leadership need to change. He continues, “When we are backlogged and bottlenecked, when we are impossible to navigate or reach, when we continue to produce systems that are poorly designed or ineffective, we make it impossible to achieve the missions in which we are so heavily invested.” (Governing — March 12, 2020)