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Dinosaurs like me have a harder time with it than the kids on the street. They get plain talk from Day One in the [police] academy and never used the codes.

Chattanooga, Tenn. Police Assistant Chief Mike Williams, who's agency was one of the first to use plain talk instead of codes in their communications (as...

Chattanooga, Tenn. Police Assistant Chief Mike Williams, who's agency was one of the first to use plain talk instead of codes in their communications (as encouraged by the Department of Homeland Security.)

Tina Trenkner is the Deputy Editor for GOVERNING.com. She edits the Technology and Health newsletters.