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William D. Eggers

William D. Eggers

Contributor

William D. Eggers is the executive director of the Deloitte Center for Government Insights. A noted expert on government reform, he has authored or co-authored nine books, including Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems, Delivering on Digital, The Solution Revolution, If We Can Put a Man on the Moon and Governing by Network.

Eggers' writings have won numerous awards, including the Louis Brownlow award for best book on public management, the Sir Antony Fisher award for best book promoting an understanding of the free economy, and the Roe Award for leadership and innovation in public policy research. A former manager of the Texas Performance Review and director of e-Texas, he has advised governments around the world, and his commentaries have appeared in dozens of major media outlets.

Public-sector management practices and workplace tools rooted in the distant past can't address today's complex challenges.
From preventing terrorism to spotting restaurant heath violations, a form of artificial intelligence called natural language processing can help connect the dots.
In its war on blighted properties, New Orleans is demonstrating its leadership in the use of data analytics.
Jurisdictions are tapping the latest in behavioral science to steer people toward better choices. Emerging technologies can increase its impact.
It's cutting costs and freeing up public workers to do things humans do best.
The success of an intergovernmental, cross-jurisdictional effort to reduce -- and end -- homelessness among veterans shows the way.
In a time of rapid change, being ready to fail early and get past it is essential.
The face government presents to the public is far too complex. If the public sector isn't to become increasingly irrelevant, that has to change.
As technology evolves, governments are going to need to rethink how they do business.
We don't know how technology and other forces are going to transform government. But that's no reason not to think about the changes that are coming.