A Terrible Thing to Waste

As they say, "a crisis is a terrible thing to waste." It turns out, according to William D. Eggers and John O'Leary at Management Insights, that you shouldn't wait for a crisis to implement change.

Change management should be a consistent, constant feature of government. READ MORE.

Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.