October 25, 2006
Creating a brand could help public-sector managers improve performance, create a culture of excellence and impel everyone working for the agency to think about their core mission.
August 23, 2006
After an election, it is critical to prime your staff for a transition. Otherwise, anxious public employees will give more sway to rumors.
June 14, 2006
Senior officials in state and local government are understandably appointed for their subject-matter expertise, but they should have some basic financial management skills as well.
April 5, 2006
The problem with silos is that they cause people to ignore the big picture, and instead, focus insularly.