AUTHORS

Neil Kleiman is deputy executive director of policy, research and evaluation for the National Resource Network. He also is a professor of practice and director of the Wagner Innovation Labs at the Robert F. Wagner Graduate School of Public Service at New York University.

He is a former director of policy and research at Living Cities, a collaborative of the nation's largest foundations and corporate philanthropies. In 2008, in partnership with the Harvard Kennedy School, he helped to create the Project on Municipal Innovation, where mayoral advisers meet to learn about and begin implementing innovative policy reforms.

He began his career as the founding director of the Center for an Urban Future, a New York City-based think tank that has been the source of transition ideas for numerous mayoral and gubernatorial candidates and administrations.

He holds a Ph.D. in political science from the City University of New York. He has taught urban politics at Barnard College and John Jay College-CUNY and has been a visiting fellow at Williams College.

June 3, 2014

From Washington, a ‘311 for Cities’

The new National Resource Network aims to help local governments find the experts and information they need.
March 26, 2013

The Very Busy Process of Delivering Innovation

From brainstorming to "ideation" to troubleshooting, a city's Innovation Delivery Team has to cover a lot of ground--and do it quickly.
December 11, 2012

The Skills an Innovation Team Really Needs

The people staffing five cities' Innovation Delivery Teams aren't necessarily experts in the subjects the cities are working on. They are focused more on the "how" than on the "what."
October 11, 2012

How 'Ideation' Can Power Innovation

It means looking in four directions for creative solutions to pressing problems. Innovation delivery teams in several cities are pioneering the process.
August 14, 2012

Kick-Starting the Flow of Ideas

Aiming to get people into the innovative mindset for improving services and saving money, cities are turning to competitions.
July 10, 2012

How ‘Ideation’ Is Growing Business in Memphis

The Tennessee city’s Innovation Delivery Team launched a collaborative effort to generate and implement ideas to spark commerce in struggling neighborhoods.
June 12, 2012

Incorporating Innovation into Local Government

Backed by $24 million in foundation funds, five cities are creating dedicated teams in their mayors’ offices to look for ways to fundamentally restructure how the cities do what they do. There is much to be learned from this ambitious effort.