December 8, 2017
The public sector needs a discussion about issues of transparency, fairness and the preservation of human values.
September 26, 2016
We have the technology to build systems for immersive, realistic training. It could go a long way toward improving outcomes.
May 5, 2016
So many projects cost too much and take too long. It's time for a better approach.
January 13, 2016
Innovation platforms are springing up all over, engaging citizens in the process. Government's challenge is to manage and nurture them.
August 28, 2015
CIOs need to develop better ways to measure how technology is affecting government outcomes.
July 13, 2015
To get ahead of the game, public leaders need to be proactive, and they need to collaborate.
May 12, 2015
Feel-good stories are nice, but there's a role for academia in bringing scientific rigor to the process.
April 17, 2015
It's a mistake to try to control or regulate innovation. Think about what happened to the music business.
March 5, 2015
Many governments are embracing data analytics, both for public consumption and to guide their internal work. But there's one area that's missing out: IT departments' own operations.
November 10, 2014
The key is "intrapreneurship" — establishing a public-sector culture that rewards disruption from within.
September 4, 2014
The growth of citizen-powered engagement platforms is a challenge for local governments, but it's a phenomenon they should embrace.