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Kevin C. Desouza is a professor of business, technology and strategy at Queensland University of Technology's QUT Business School. He is also a non-resident senior fellow with the Center for Technology Innovation at the Brookings Institution and a distinguished research fellow at the China Institute for Urban Governance at Shanghai Jiao Tong University.

An International City/County Management Association Research Fellow and a Salzburg Global Fellow, Desouza served on the board of directors of the Alliance for Innovation from 2012 to 2018. He formerly held faculty posts at Arizona State University, Virginia Tech and the University of Washington and has held visiting appointments at the London School of Economics and Political Science, Università Bocconi, the University of the Witwatersrand and the University of Ljubljana.

Desouza has authored, co-authored and/or edited nine books; his most recent is Intrapreneurship: Managing Ideas Within Your Organization. He received his undergraduate degree in accounting and information and decision sciences from the University of Illinois at Chicago in 2000 and his doctorate in management of information systems from UIC in 2006.

December 20, 2018

How Fragile Cities Get That Way

They fail to maintain critical social compacts, degrading their ability to function over time.
December 8, 2017

Governing in the Age of the Artificially Intelligent City

The public sector needs a discussion about issues of transparency, fairness and the preservation of human values.
September 26, 2016

What Simulators Could Do for Public Management

We have the technology to build systems for immersive, realistic training. It could go a long way toward improving outcomes.
May 5, 2016

Why ‘Open and Frugal’ Should Be the Default for Government IT

So many projects cost too much and take too long. It's time for a better approach.
January 13, 2016

Civic Labs: Improving Public Services From the Bottom Up

Innovation platforms are springing up all over, engaging citizens in the process. Government's challenge is to manage and nurture them.
August 28, 2015

IT and the Metrics That Really Matter

CIOs need to develop better ways to measure how technology is affecting government outcomes.
July 13, 2015

Local Governments and the Challenge of Rapid Economic Change

To get ahead of the game, public leaders need to be proactive, and they need to collaborate.
May 12, 2015

Why We Need to Get Away From Innovation by Anecdote

Feel-good stories are nice, but there's a role for academia in bringing scientific rigor to the process.
April 17, 2015

Can Government Learn to Live With the Sharing Economy?

It's a mistake to try to control or regulate innovation. Think about what happened to the music business.
March 5, 2015

CIOs, Dashboards and the Cobbler’s-Children Syndrome

Many governments are embracing data analytics, both for public consumption and to guide their internal work. But there's one area that's missing out: IT departments' own operations.
November 10, 2014

Turning Governments into Innovation Machines

The key is "intrapreneurship" — establishing a public-sector culture that rewards disruption from within.
September 4, 2014

When Citizens Bypass Government

The growth of citizen-powered engagement platforms is a challenge for local governments, but it's a phenomenon they should embrace.