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Crisis Response Initiative

Expanded Payment Capability to Support More Online SNAP Purchases Amid COVID-19 Pandemic

Company partners with USDA as the department authorizes online SNAP e-commerce for 13 additional states.

By Conduent  |  July 20, 2020
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Crisis Response Initiative

Communicate; Make a Decision; Communicate

Coordination and consistency are key in getting the message out to citizens in times of crisis.

By GovTech  |  July 14, 2020
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THE FUTURE OF Finance

Rare Federal Funding Offers Needed Tech Boost to State and Local Governments

To help contain the virus and keep people safe, the pandemic drove an urgent need for consistent and trustworthy information from government leaders.

By Granicus  |  July 7, 2020
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Crisis Response Initiative

The Next Normal in Higher Education: CIO Plans for Return to Campus

As students and parents look to the fall, awaiting decisions about whether their school or university campus will open or close, many institutions are reimagining the possibilities and overall improvement of their education system.

By VMware  |  July 7, 2020
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THE FUTURE OF What’s Next

Future-Proof the Citizen Experience

Unemployment claims and pandemic-related concerns pushed federal, state and local government agencies to a breaking point. So how can citizen experience leaders address top contact center priorities facing government agencies? Read more…

By Chris Condon, TTEC Regional Vice President  |  July 6, 2020
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Crisis Response Initiative

Digital Transformation: Modernizing the Public Sector Workforce Through Technology to Continue Delivering Better Citizen Outcomes in a Post-COVID World

In recent years, the rate of technological advancement and its ubiquity has grown even further, and citizens are increasingly expecting more convenient, digital experiences from healthcare, work, and even public services.

By Gianluca Cairo is Industry Principal, Public Sector at Ceridian  |  June 29, 2020
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THE FUTURE OF What’s Happening Now

Why eDiscovery Software Is the Perfect Solution for FOIA Requests

Have you ever wondered why you have to use a series of FOIA tools to track, manage, process and produce your FOIA requests?

By Ipro Tech   |  June 25, 2020
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THE FUTURE OF What’s Happening Now

How to Overcome Obstacles and Achieve Successful Government Transformation

The need to improve government programs and processes has taken on new urgency, but accomplishing successful transformation requires the right approach.

By Potential To Reality Consulting LLC  |  June 25, 2020
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Crisis Response Initiative

4 Ways VMware is enabling Business Continuity for Government & Education Customers

We’ve all spoken about and planned for a pandemic for years, but now it is real. How does government and education provide “Continuity of Operations” (CooP) in this pandemic?

By Herb Thompson, PMP, CISSO, VMware Industry Security Strategist, SLED  |  June 24, 2020
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Crisis Response Initiative

Teleworking Future Brings Challenges – and Benefits – for Government

Public sector leaders share thoughts on workforce planning in the digital era.

By GovTech  |  June 22, 2020
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Crisis Response Initiative

Achieving the Mission: State and Local Public Safety

Public safety agencies face urgent challenges. Learn how to make better decisions and increase situational awareness.

By RedHat  |  June 9, 2020
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