But next month, thanks to a restructuring in Illinois' Medicaid program, a renovation project is scheduled to widen the door and build a ramp that will allow her access to the outside.
The nonprofit that's now in charge of Loveless' health and well-being, Community Care Alliance of Illinois, also is making it easier for her to obtain medications for her arthritis, hypertension, diabetes and chronic obstructive pulmonary disease, as well as transportation to medical appointments.
The idea is that by investing upfront in Loveless' quality of life and better managing her ailments, she'll be healthier in the long run and save both the company and the government money.