“We were told ‘We’re too deep into it — too much money had been spent — we can’t go back now.’

A source within the Arizona Department of Corrections, speaking of the state prison’s management system that has had 14,000 bugs since the program’s implementation in 2019. One of the software’s errors has resulted in hundreds of incarcerated people who should be eligible for early release still being held in prison. Other program errors have put members of conflicting gangs into the same cell, lost track of inmate medication and erroneously added disciplinary action to an inmate’s record. (KJZZ — Feb. 22, 2021)