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Robert J. Lavigna


Bob Lavigna, who was honored as a Governing Public Official of the Year in 2000, is director of CPS HR Consulting's Institute for Public Sector Employee Engagement. Before joining CPS HR, he was assistant vice chancellor and director of human resources for the University of Wisconsin. His previous positions include serving as director of the Wisconsin civil-service system and as vice president for research for the Partnership for Public Service.

Lavigna, the author of the 2013 book Engaging Government Employees, is an elected fellow of the National Academy of Public Administration and a past president of the International Public Management Association for HR and the National Association of State Personnel Executives. He has a master's degree in human resources from Cornell University and a bachelor's degree in public affairs from George Washington University.

A new survey shows that public-sector employees are adapting to remote work and that many like it. It also reveals concerns that state and local government employers need to keep in mind.
Surveying them is the first step. It's important to do it right -- and then act on the results.
A growing body of research sheds a lot of light on how governments can better engage public workers and improve performance.