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Kevin C. Desouza


Kevin C. Desouza is a professor of business, technology and strategy at Queensland University of Technology's QUT Business School. He is also a non-resident senior fellow with the Center for Technology Innovation at the Brookings Institution and a distinguished research fellow at the China Institute for Urban Governance at Shanghai Jiao Tong University.

An International City/County Management Association Research Fellow and a Salzburg Global Fellow, Desouza served on the board of directors of the Alliance for Innovation from 2012 to 2018. He formerly held faculty posts at Arizona State University, Virginia Tech and the University of Washington and has held visiting appointments at the London School of Economics and Political Science, Università Bocconi, the University of the Witwatersrand and the University of Ljubljana.

Desouza has authored, co-authored and/or edited nine books; his most recent is Intrapreneurship: Managing Ideas Within Your Organization. He received his undergraduate degree in accounting and information and decision sciences from the University of Illinois at Chicago in 2000 and his doctorate in management of information systems from UIC in 2006.

The public sector needs a discussion about issues of transparency, fairness and the preservation of human values.
So many projects cost too much and take too long. It's time for a better approach.
CIOs need to develop better ways to measure how technology is affecting government outcomes.
To get ahead of the game, public leaders need to be proactive, and they need to collaborate.
Feel-good stories are nice, but there's a role for academia in bringing scientific rigor to the process.
It's a mistake to try to control or regulate innovation. Think about what happened to the music business.
Many governments are embracing data analytics, both for public consumption and to guide their internal work. But there's one area that's missing out: IT departments' own operations.
The key is "intrapreneurship" — establishing a public-sector culture that rewards disruption from within.
The growth of citizen-powered engagement platforms is a challenge for local governments, but it's a phenomenon they should embrace.