Jonathan D. Breul is executive director of the IBM Center for the Business of Government and a partner with IBM Global Business Services. He is a fellow of the National Academy of Public Administration.

Jonathan Breul
May 21, 2012

How Oregon Networks for Solutions

To address community-level priorities, the state has begun putting its agencies together with key public and private stakeholders. The approach has already produced some victories.
March 27, 2012

Doing ‘Big Things’ in Government

Government can’t succeed with massive projects? It can, and it does. But there are some characteristics that are key to successful major endeavors.
February 16, 2012

Government’s Data Detectives

They are a growing corps, providing sophisticated analysis of the information governments collect to help leaders make better decisions.
November 1, 2011

Forums for Smarter Government

New collaborative initiatives are tapping a growing willingness for Washington and the states to work together to find innovative ways to deliver services.
October 3, 2011

Stimulating Lessons

The Recovery Act is fading into history, but its tracking and reporting innovations are likely to be here to stay.
July 18, 2011

A Path to Hometown Environmental Sustainability

Some local governments are moving boldly ahead with sustainability initiatives that link to broader community goals.
June 2, 2011

Wiki Good Government

The best way for government managers to engage the public via technology is to use the tools themselves. Officials must be seen as both engaged and engaging.
May 24, 2011

Public Engagement in a Wired World

A guide to when and where public managers might seek -- or receive -- citizen input.
April 4, 2011

Cities Leading on Sustainability

Energy management and sustainability is a rapidly expanding policy arena for local governments.
February 21, 2011

Spurring Innovation via Contests and Prizes

The new twist to innovation awards these days is to spark innovation by offering a reward to solve previously unsolved problems.
November 30, 2010

7 Best Practices for States in Trouble

When it comes to stretching scarce dollars, states should examine recent trends in business best practices.
September 15, 2010

Lean Six Sigma: Fad or Miracle Drug?

The process-improvement program has had success in Indiana and Louisiana.

Process-Improvement Programs: Right for Government?

Six Sigma, a process-improvement program, may be another management fad, but some of its methods are gaining traction in government.
June 26, 2010

GIS Helps Citizens Co-Deliver Public Services

The ability of GIS to empower citizens to actively participate in the delivery of public services is growing.
May 24, 2010

Cybersecurity: Can States Keep a Secret?

Governments hold enormous amounts of personal, sensitive information from health records to rap sheets, from income taxes paid to welfare benefits received.
April 21, 2010

Four Strategies Transforming State Government

President Barack Obama came to office promising he will "redesign" the federal government and how it interacts with citizens by moving to a "21st century...
February 9, 2010

Making Mergers Work in Government

One of the first official acts Bob McDonnell took last month as the newly inaugurated governor of Virginia was to create a Commission on Government...
January 24, 2010

Making 311 Work

Baltimore mayor Shelia Dixon announced she will resign in February after being convicted of misuse of gift cards donated to her office. Interestingly, many citizens...
December 20, 2009

Risk: When Things Go Wrong

Failure happens. Risk is omnipresent. The traditional approach to risk has been to minimize losses and make sure you have enough insurance coverage. But now...
December 6, 2009

Shared Services: Less Costly than "Free" Services

Would you be willing to pay for your administrative services if you are already receiving them for "free?" But what if, by making a shift...
November 23, 2009

Collaboration: First Step or Last Resort?

Collaboration, governing-by-network, public-private partnerships, shared authority--whatever you call it, it's a hot topic in government circles. Renowned public administration expert Donald Kettl in his book "...
November 9, 2009

What Keeps You Awake at Night:

David Letterman is not the only one with a Top Ten list! We've put one together as well, based on what we've heard from a...
October 27, 2009

Making Sense From Information Overload

A major complaint in many government agencies is information overload. How do you make sense out of all the data coming in, and then use...
September 29, 2009

Integrating Service Delivery: Lessons from Other Countries

Government reformers for years have been talking about creating citizen-centric services, organized around citizen needs, not around the convenience of bureaucrats. For years, it has...

Four Strategies for Transforming State Government

As Obama seeks to bring transparency to the federal government, he has plenty of examples to draw from in the states.