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Jonathan D. Breul  |  Contributor

Email : jonathan.d.breul@us.ibm.com

Jonathan D. Breul is executive director of the IBM Center for the Business of Government and a partner with IBM Global Business Services. He is a fellow of the National Academy of Public Administration.

Better, Faster, Cheaper

How Oregon Networks for Solutions

To address community-level priorities, the state has begun putting its agencies together with key public and private stakeholders. The approach has already produced some victories.

May 21, 2012
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Doing ‘Big Things’ in Government

Government can’t succeed with massive projects? It can, and it does. But there are some characteristics that are key to successful major endeavors.

March 27, 2012
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Government’s Data Detectives

They are a growing corps, providing sophisticated analysis of the information governments collect to help leaders make better decisions.

February 16, 2012
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Forums for Smarter Government

New collaborative initiatives are tapping a growing willingness for Washington and the states to work together to find innovative ways to deliver services.

November 1, 2011
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Stimulating Lessons

The Recovery Act is fading into history, but its tracking and reporting innovations are likely to be here to stay.

October 3, 2011
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A Path to Hometown Environmental Sustainability

Some local governments are moving boldly ahead with sustainability initiatives that link to broader community goals.

July 18, 2011
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Wiki Good Government

The best way for government managers to engage the public via technology is to use the tools themselves. Officials must be seen as both engaged and engaging.

June 2, 2011
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Public Engagement in a Wired World

A guide to when and where public managers might seek -- or receive -- citizen input.

May 24, 2011
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Cities Leading on Sustainability

Energy management and sustainability is a rapidly expanding policy arena for local governments.

April 4, 2011
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Spurring Innovation via Contests and Prizes

The new twist to innovation awards these days is to spark innovation by offering a reward to solve previously unsolved problems.

February 21, 2011
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7 Best Practices for States in Trouble

When it comes to stretching scarce dollars, states should examine recent trends in business best practices.

November 30, 2010
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Lean Six Sigma: Fad or Miracle Drug?

The process-improvement program has had success in Indiana and Louisiana.

September 15, 2010
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GIS Helps Citizens Co-Deliver Public Services

The ability of GIS to empower citizens to actively participate in the delivery of public services is growing.

June 26, 2010
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Cybersecurity: Can States Keep a Secret?

Governments hold enormous amounts of personal, sensitive information from health records to rap sheets, from income taxes paid to welfare benefits received.

May 24, 2010
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Integrating Service Delivery: Lessons from Other Countries

Government reformers for years have been talking about creating citizen-centric services, organized around citizen needs, not around the convenience of bureaucrats. For years, it has...

September 29, 2009
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Making Sense From Information Overload

A major complaint in many government agencies is information overload. How do you make sense out of all the data coming in, and then use...

October 27, 2009
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What Keeps You Awake at Night:

David Letterman is not the only one with a Top Ten list! We've put one together as well, based on what we've heard from a...

November 9, 2009
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Collaboration: First Step or Last Resort?

Collaboration, governing-by-network, public-private partnerships, shared authority--whatever you call it, it's a hot topic in government circles. Renowned public administration expert Donald Kettl in his book "...

November 23, 2009
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Shared Services: Less Costly than "Free" Services

Would you be willing to pay for your administrative services if you are already receiving them for "free?" But what if, by making a shift...

December 6, 2009
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Risk: When Things Go Wrong

Failure happens. Risk is omnipresent. The traditional approach to risk has been to minimize losses and make sure you have enough insurance coverage. But now...

December 20, 2009
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Making 311 Work

Baltimore mayor Shelia Dixon announced she will resign in February after being convicted of misuse of gift cards donated to her office. Interestingly, many citizens...

January 24, 2010
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Making Mergers Work in Government

One of the first official acts Bob McDonnell took last month as the newly inaugurated governor of Virginia was to create a Commission on Government...

February 9, 2010
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Four Strategies Transforming State Government

President Barack Obama came to office promising he will "redesign" the federal government and how it interacts with citizens by moving to a "21st century...

April 21, 2010
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