Social media is the ultimate government transparency, which is why public officials need to not only get used to it but also get good at it. Here’s how.
Learn which technologies are helping emergency management leaders and responders improve collaboration, data sharing and, ultimately, safety.
Only 100 emergency call centers out of more than 6,000 across the country are capable of receiving and responding to text messages.
Police, firefighters and other emergency responders occupy a special position of trust in their communities. They need to always be aware of the impact of their behavior.
Why smarter cities build citizen-centered social programs backed by big data analytics
Wastewater treatment plants are often the biggest consumers of electricity in their areas. Gresham, Ore., and Washington, D.C., are making moves to change that.
Through a combination of coordinated care and performance pay, the state's unique Medicaid program has lowered ER visits and hospitalizations while expanding its population covered.
The city of Honolulu and IBM are transforming how citizens interact with government.
By focusing on smarter building strategies, governments can lower operating costs and improve sustainability.
By investing in customer service and innovation, D.C. Water has done far more than simply rebrand an essential public service.
A new federal loan program, patterned after a successful one for transportation, has a lot of potential for badly needed water projects.
Learn three vital steps all agencies need to take toward building a stronger security intelligence.
Partially because of tax policies, state budgets have become increasingly unpredictable. But a few states are finding ways to manage the craziness.
A handful of communities are putting CRA funds toward more than just housing projects.
More than a handful of states cut unemployment benefits in recent years.
Our state and local governments vary greatly in their capacity to address urgent public needs. Shouldn't we be talking about this issue?
A roadmap that could help you maximize the use of big data analytics.
The city will collaborate with IBM to deploy a department-by-department analytics system that harnesses human problem-solving skills.
Monitor, visualize and analyze vital city services such as water and wastewater systems, transportation, infrastructure, permit management and emergency response.
A California pension and health services executive highlights tips and progress in analytic initiatives.
The U.S. high school graduation rate has reached 80 percent as states have made steady progress over the past 10 years. But those gains have been uneven and more needs to be done, education leaders and analysts say.
In five years, the classroom will learn you.
Chicago's treasurer recently launched an initiative to make financial literacy a regular piece of the curriculum for grade schoolers.
Governors have a major role to play in integrating two policy and regulatory systems that need to work together.