July 2008 | Table of Contents
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Features




  • The Buzz about 311
  • Cities and counties want to take the next step in call-center services, but neither their pocketbooks nor their partners are ready to regionalize.





Up Front





The Business of Government









Events & Webinars

  • Putting Crooks on Notice: How you can fight Identity Fraud
  • October 24, 2013
  • Fraud is on the rise. There is evidence that fraud has permeated virtually every government-based benefit program at the state, local and federal level. The federal government estimates that three to five percent of public assistance dollars are lost each year to fraud, and tax related identity fraud has grown 650% since 2008.



Training Opportunities


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