Robert Behn is a GOVERNING contributor. He is the faculty chair of the Harvard Kennedy School's Executive Education program on Driving Government Performance: Leadership Strategies that Produce Results.
"Are the rumors true?" Kay Rodd demands. "Has HR really changed the rules?" As the district attorney of Spalding County, you've been dreading this question. And you know the honest answer is "yes." Still, you search for an equally honest answer that can delay the crisis for a little while.
Like just about every police chief, you are attempting to launch your own version of Compstat, the much lauded crime-fighting program created by William Bratton when he was police commissioner in New York City.