May 21, 2012
To address community-level priorities, the state has begun putting its agencies together with key public and private stakeholders. The approach has already produced some victories.
March 27, 2012
Government can’t succeed with massive projects? It can, and it does. But there are some characteristics that are key to successful major endeavors.
February 16, 2012
They are a growing corps, providing sophisticated analysis of the information governments collect to help leaders make better decisions.
November 1, 2011
New collaborative initiatives are tapping a growing willingness for Washington and the states to work together to find innovative ways to deliver services.
October 3, 2011
The Recovery Act is fading into history, but its tracking and reporting innovations are likely to be here to stay.
July 18, 2011
Some local governments are moving boldly ahead with sustainability initiatives that link to broader community goals.
June 2, 2011
The best way for government managers to engage the public via technology is to use the tools themselves. Officials must be seen as both engaged and engaging.
May 24, 2011
A guide to when and where public managers might seek -- or receive -- citizen input.
April 4, 2011
Energy management and sustainability is a rapidly expanding policy arena for local governments.
February 21, 2011
The new twist to innovation awards these days is to spark innovation by offering a reward to solve previously unsolved problems.
November 30, 2010
When it comes to stretching scarce dollars, states should examine recent trends in business best practices.
September 15, 2010
The process-improvement program has had success in Indiana and Louisiana.
Six Sigma, a process-improvement program, may be another management fad, but some of its methods are gaining traction in government.
June 26, 2010
The ability of GIS to empower citizens to actively participate in the delivery of public services is growing.
May 24, 2010
Governments hold enormous amounts of personal, sensitive information from health records to rap sheets, from income taxes paid to welfare benefits received.
April 21, 2010
President Barack Obama came to office promising he will "redesign" the federal government and how it interacts with citizens by moving to a "21st century...
February 9, 2010
One of the first official acts Bob McDonnell took last month as the newly inaugurated governor of Virginia was to create a Commission on Government...
January 24, 2010
Baltimore mayor Shelia Dixon announced she will resign in February after being convicted of misuse of gift cards donated to her office. Interestingly, many citizens...
December 20, 2009
Failure happens. Risk is omnipresent. The traditional approach to risk has been to minimize losses and make sure you have enough insurance coverage. But now...
December 6, 2009
Would you be willing to pay for your administrative services if you are already receiving them for "free?" But what if, by making a shift...
November 23, 2009
Collaboration, governing-by-network, public-private partnerships, shared authority--whatever you call it, it's a hot topic in government circles. Renowned public administration expert Donald Kettl in his book "...
November 9, 2009
David Letterman is not the only one with a Top Ten list! We've put one together as well, based on what we've heard from a...
October 27, 2009
A major complaint in many government agencies is information overload. How do you make sense out of all the data coming in, and then use...
September 29, 2009
Government reformers for years have been talking about creating citizen-centric services, organized around citizen needs, not around the convenience of bureaucrats. For years, it has...
As Obama seeks to bring transparency to the federal government, he has plenty of examples to draw from in the states.