Two years ago, Missouri's new governor, Matt Blunt, and the state's new chief information officer, Dan Ross, had a vision: an efficient, centralized, streamlined IT operation that delivered each cabinet agency the services it needed while relieving the agencies of the considerable burden of managing an IT shop. Accomplishing this goal meant consolidating the technology operations of 14 agencies, with thousands of employees and more than $250 million in funding among them.
Much of the time in government, change is brought about by those on the inside. Over the years, we have often told the story of career public servants who knew precisely how to transform troubled institutions once they got the chance.
Now that Mercedes-Benz has been assembling vehicles in Alabama for 10 years, the state can crow about the wisdom of its 1993 decision to woo the company with tax breaks.
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