Social media, mobile apps and citizen self-service are all tools available for the public to more easily access information and engage with government, which can lead to increased citizen trust and government efficiencies. But government agencies can be challenged in implementing participatory government practices. A recent survey from the Governing Institute polled government leaders on their pain points --and progress -- in moving to a more participatory government.

This content is made possible by our sponsors; it is not written by and does not necessarily reflect the views of e.Republic’s editorial staff.