Sponsored Articles
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The COVID-19 pandemic created a huge rise in remote government work, and enhanced citizen expectations for agencies to adapt to today’s always-on, digital world.
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Company partners with USDA as the department authorizes online SNAP e-commerce for 13 additional states.
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Coordination and consistency are key in getting the message out to citizens in times of crisis.
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To help contain the virus and keep people safe, the pandemic drove an urgent need for consistent and trustworthy information from government leaders.
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As students and parents look to the fall, awaiting decisions about whether their school or university campus will open or close, many institutions are reimagining the possibilities and overall improvement of their education system.
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Unemployment claims and pandemic-related concerns pushed federal, state and local government agencies to a breaking point. So how can citizen experience leaders address top contact center priorities facing government agencies? Read more…
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Have you ever wondered why you have to use a series of FOIA tools to track, manage, process and produce your FOIA requests?
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The need to improve government programs and processes has taken on new urgency, but accomplishing successful transformation requires the right approach.
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We’ve all spoken about and planned for a pandemic for years, but now it is real. How does government and education provide “Continuity of Operations” (CooP) in this pandemic?
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Public sector leaders share thoughts on workforce planning in the digital era.
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Public safety agencies face urgent challenges. Learn how to make better decisions and increase situational awareness.
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With dual disasters, multiple areas of Utah residents’ lives were impacted, but fortunately, the State of Utah had digital solutions in place, enabling them to continue vital services. Almost immediately, residents were able to access these much-needed government services.
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Government leaders discuss managing risks and vulnerabilities of remote work.
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COVID-19 is forcing organizations of all sizes to re-evaluate their enterprise risk management strategies. Here’s how cybersecurity leaders can help.
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How safe is it to make payments at your local government office during the pandemic? Offices can limit cards, cash and checks from changing hands—and help slow the spread of COVID-19—by taking these steps.
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We are offering a variety of on-demand Elastic training courses for free — featuring 11 titles that span observability, security, and Elastic Stack administration.
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Continue to follow along with our new #GovernmentNow and #PublicSectorNow blog series, where we’ll address stories of innovation and inspiration, pressing topics, and changing perspectives for today’s ever-evolving world.
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Innovative technology rapidly expands West Virginia’s ability to serve citizens affected by COVID-19.
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Forced to work from home due to the COVID-19 pandemic, government agencies are discovering that collaboration on the budget is difficult. What can they do to prepare their budgets remotely and plan for the evolving crisis?
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How to put CARES Act funding to work NOW to respond to the surge in citizen outreach. This strategy guide answers pressing questions and offers ways to improve public response in days, rather than weeks.
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Innovative technology enables state Department of Labor and Training to rapidly scale services for residents impacted by the COVID-19 pandemic.
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In the last month, the COVID-19 pandemic has flipped our country on its head.
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Cities are evolving faster than ever. By engaging in an open mobility ecosystem model, cities can more efficiently power their ecosystem today and drive sustainable innovation for tomorrow.
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Hackers take advantage of poor IT security practices to steal data and take down systems.
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A culture change is happening. It’s been happening for a couple of decades now. Data is becoming more accessible through automation. But it’s not easy to make this transition.
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As more governments recognize the power of cloud-based software to drive efficiency and streamline workflows, citizens are also seeing the positive effects of modern technology used in the public sector.
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How can an innovative approach to retiree health care help solve a city’s financial liabilities? The CFO of the City of Memphis shares lessons learned.
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Why do so many software implementations in the public sector fail, stall or never reach their full potential? Are they buying the wrong software, are they using the wrong consulting firm or is it something completely different?
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Governments of all sizes around the nation, whether they be cities, counties, or states, understand the importance of economic development to building a successful organization.
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Many people have seen the drastic inefficiencies and lack of transparency within government and, in turn, the connection between taxpayers and government officials has suffered.
