Every year, this magazine honors people who have accomplished impressive things in state or local government.

There are tremendous hurdles that must be overcome to make huge, enterprise-wide IT outsourcings work out.

In Michigan, as in many other states, citizens can get some public information they need quickly by calling 900 numbers. There are fees attached to such calls, however, and now Michigan is being sued over the issue.

New Jersey is counting on a new public corporation to speed up sorely needed school financing and construction--and end the bureaucratic tangle that was tripping up school districts trying to make improvements or build new facilities.

Arizona regulators are joining the backlash against electricity deregulation, arguing that the state was poised to possibly repeat mistakes made next door in California.