Even minor mistakes can be deadly when an agency applies for a grant. Advances in technology can fix the paperwork pitfalls.

Some agencies don't gather data that could help them manage better-- because it might make them look bad.

States have a fiscal link to the obesity crisis--it accounts for 5 percent of their overall medical spending.

A lot of thought goes into the automated messages on public transit systems.

Michael Carney and Bill Davignon thought they had experienced the ultimate election cliff-hanger in 2001. Their race for a seat in the Niagara County, New York, legislature was so close that it was thrown to the courts, eventually taking 38 days to decide.