Arkansas to Open a Public Service School

Many states and localities collect performance measurement data but don't necessarily make good use if it. In Iowa, a group of cities has used the data to make real changes in policy as the result of a program that actively solicits input from citizens' panels.

In response to a dozen insurance failures following the 1992 Hurricane Andrew disaster, Florida in 2002 created the Citizens Property Insurance Corp.

Training beauticians to direct battered women toward help.

Nancy S. Grasmick, Maryland's superintendent of schools, has fond memories of reading comic books as a child. She liked Donald Duck and Mickey Mouse, and especially enjoyed Archie.